Opened 5 years ago
Closed 5 years ago
#49159 closed defect (bug) (invalid)
Getting a JSON error when trying to update anything on the home page.
Reported by: | gencho1980 | Owned by: | |
---|---|---|---|
Milestone: | Priority: | normal | |
Severity: | critical | Version: | 5.3.2 |
Component: | General | Keywords: | |
Focuses: | Cc: |
Description
Hello,
We're getting a "Updating failed. Error message: The response is not a valid JSON response." every time immediately after I try to update and save any content on the home page. The content does not get updated, but this error does not happen on other pages, only on the home page.
The site is WordPress 5.3.2 running Sydney Child theme with few other plugins. The site was error free originally, not sure what could cause this to happen over time.
Not sure if its possible, but I'm going to try and attach the screenshot of that error.
Please let me know if you need further info to help troubleshoot.
Your help is much appreciated!
Thanks
Genrik
Attachments (2)
Change History (5)
#1
@
5 years ago
Hi @gencho1980,
Welcome to WordPress Trac, reporting tool. A debt of gratitude is in order for the report.
I wish to know, Is there any block to REST API?
Thank you
Debabrata
#2
@
5 years ago
Thank you for the quick response. Honestly I'm not sure (its been a while), but I just did a full page screenshot of all the plugins that are installed and will attach to this ticket. I don't want to go forward with updating any of them yet not to break anything else. Does this screenshot help? Please let me know if I need to dig somewhere else.
Thanks!
#3
@
5 years ago
- Milestone Awaiting Review deleted
- Resolution set to invalid
- Status changed from new to closed
Hi there, welcome to WordPress Trac! Thanks for the ticket.
I'm sorry to hear you are having issues with WordPress. Please note that this Trac is used for enhancements and bug reporting for the WordPress core software, not for individual support questions.
Please try the support forums to get help with your site: https://wordpress.org/support/forums/
JSON Response Error Screenshot