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Opened 3 months ago

Closed 3 months ago

#49471 closed defect (bug) (invalid)

Verification Errors

Reported by: MSUstudio Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.3.2
Component: Security Keywords: reporter-feedback
Focuses: ui Cc:

Description

We have over a dozen WP websites and have seen continuous issues with the verification process.

Before updating to the latest, we received the verification notice every time we logged in. In fact, we had to select we wanted to update the information in order to get into the admin. Even after getting in, we selected to edit the information to try to get the verifications to stop. They have continued every time.

Now with the latest WP, we receive the verification notice and email every time we enter the admin regardless of whether we completed the verification on a prior date. We have encountered server errors as well after being forced into a spiral of verifications:

We select the link in the email 'Please verify a login attempt for your account on ...', and it brings to the site to login, but it restarts the verification process again. After going through it several times, we get blocked from the admin on all our WP sites:

unused

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@… and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Change History (2)

#1 @audrasjb
3 months ago

  • Keywords reporter-feedback added; needs-patch removed
  • Severity changed from major to normal

Hello, welcome to WordPress Core Trac and thanks for opening this ticket,

Could you please test the issue on a fresh install of WordPress (latest version), without any plugin and with a bundled theme, to see if the issue is related to WordPress Core itself?

Thank you

Last edited 3 months ago by audrasjb (previous) (diff)

#2 in reply to: ↑ description @SergeyBiryukov
3 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi there, welcome to WordPress Trac! Thanks for the ticket.

Replying to MSUstudio:

We select the link in the email 'Please verify a login attempt for your account on ...', and it brings to the site to login, but it restarts the verification process again.

WordPress core does not send any login verification emails like this. It appears to come from the Wordfence plugin.

Please note that this Trac is used for enhancements and bug reporting for the WordPress core software, not for third-party plugins like Wordfence.

Pleasy try the support forums to get help with your site: https://wordpress.org/support/plugin/wordfence/.

Note: See TracTickets for help on using tickets.