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Opened 7 months ago

Closed 7 months ago

#49888 closed defect (bug) (invalid)

Cannot log into Administrator Page, Cannot load up Dashboard

Reported by: blbarb924 Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.4
Component: General Keywords:
Focuses: Cc:

Description

When I attempt to login, it doesn't recognize my Id or my email and password that I use on WordPress.org. I've opened the database on localbyflywheel and attempted to enter login id and password from there also. No Go either. How do I fix this problem? I need very basic instructions, I don't understand any computer jargon.

Change History (1)

#1 @SergeyBiryukov
7 months ago

  • Component changed from Database to General
  • Focuses performance removed
  • Keywords needs-refresh removed
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Severity changed from major to normal
  • Status changed from new to closed

Hi there, welcome to WordPress Trac! Thanks for the ticket.

I'm sorry to hear you are having issues with WordPress. Please note that this Trac is used for enhancements and bug reporting for the WordPress core software, not for individual support questions.

When I attempt to login, it doesn't recognize my Id or my email and password that I use on WordPress.org.

Just noting that your WordPress.org credentials are not related to your local site.

Please try the support forums to get help with your site: https://wordpress.org/support/forums/

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