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Opened 6 months ago

Closed 6 months ago

Last modified 6 months ago

#49990 closed defect (bug) (invalid)

videotube website has mostly disappeared

Reported by: muhammadbey Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:

Description (last modified by SergeyBiryukov)

my wordpress site at url, mgtowmentorvideos.com was working fine, now most of it has stopped showing up, i cannot login to the admin in order to address the problem, the error report from the host support is below.

begin error report

[23-Apr-2020 22:37:48 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function mars_socials_url() in /home4/mgtowncx/public_html/wp-content/themes/videotube/header.php:38
Stack trace:
#0 /home4/mgtowncx/public_html/wp-includes/template.php(722): require_once()
#1 /home4/mgtowncx/public_html/wp-includes/template.php(671): load_template('/home4/mgtowncx...', true)
#2 /home4/mgtowncx/public_html/wp-includes/general-template.php(41): locate_template(Array, true)
#3 /home4/mgtowncx/public_html/wp-content/themes/videotube/404.php(2): get_header()
#4 /home4/mgtowncx/public_html/wp-includes/template-loader.php(98): include('/home4/mgtowncx...')
#5 /home4/mgtowncx/public_html/wp-blog-header.php(19): require_once('/home4/mgtowncx...')
#6 /home4/mgtowncx/public_html/index.php(17): require('/home4/mgtowncx...')
#7 {main}
  thrown in /home4/mgtowncx/public_html/wp-content/themes/videotube/header.php on line 38
[23-Apr-2020 22:41:31 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function mars_socials_url() in /home4/mgtowncx/public_html/wp-content/themes/videotube/header.php:38
Stack trace:
#0 /home4/mgtowncx/public_html/wp-includes/template.php(722): require_once()
#1 /home4/mgtowncx/public_html/wp-includes/template.php(671): load_template('/home4/mgtowncx...', true)
#2 /home4/mgtowncx/public_html/wp-includes/general-template.php(41): locate_template(Array, true)
#3 /home4/mgtowncx/public_html/wp-content/themes/videotube/404.php(2): get_header()
#4 /home4/mgtowncx/public_html/wp-includes/template-loader.php(98): include('/home4/mgtowncx...')
#5 /home4/mgtowncx/public_html/wp-blog-header.php(19): require_once('/home4/mgtowncx...')
#6 /home4/mgtowncx/public_html/index.php(17): require('/home4/mgtowncx...')
#7 {main}
  thrown in /home4/mgtowncx/public_html/wp-content/themes/videotube/header.php on line 38
[23-Apr-2020 23:08:22 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function mars_socials_url() in /home4/mgtowncx/public_html/wp-content/themes/videotube/header.php:38
Stack trace:
#0 /home4/mgtowncx/public_html/wp-includes/template.php(722): require_once()
#1 /home4/mgtowncx/public_html/wp-includes/template.php(671): load_template('/home4/mgtowncx...', true)
#2 /home4/mgtowncx/public_html/wp-includes/general-template.php(41): locate_template(Array, true)
#3 /home4/mgtowncx/public_html/wp-content/themes/videotube/index.php(2): get_header()
#4 /home4/mgtowncx/public_html/wp-includes/template-loader.php(98): include('/home4/mgtowncx...')
#5 /home4/mgtowncx/public_html/wp-blog-header.php(19): require_once('/home4/mgtowncx...')
#6 /home4/mgtowncx/public_html/index.php(17): require('/home4/mgtowncx...')
#7 {main}
  thrown in /home4/mgtowncx/public_html/wp-content/themes/videotube/header.php on line 38
[23-Apr-2020 23:08:41 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function mars_socials_url() in /home4/mgtowncx/public_html/wp-content/themes/videotube/header.php:38
Stack trace:
#0 /home4/mgtowncx/public_html/wp-includes/template.php(722): require_once()
#1 /home4/mgtowncx/public_html/wp-includes/template.php(671): load_template('/home4/mgtowncx...', true)
#2 /home4/mgtowncx/public_html/wp-includes/general-template.php(41): locate_template(Array, true)
#3 /home4/mgtowncx/public_html/wp-content/themes/videotube/search.php(2): get_header()
#4 /home4/mgtowncx/public_html/wp-includes/template-loader.php(98): include('/home4/mgtowncx...')
#5 /home4/mgtowncx/public_html/wp-blog-header.php(19): require_once('/home4/mgtowncx...')
#6 /home4/mgtowncx/public_html/index.php(17): require('/home4/mgtowncx...')
#7 {main}
  thrown in /home4/mgtowncx/public_html/wp-content/themes/videotube/header.php on line 38

end of error report

please advise.

Attachments (1)

mgtowmentorvideos.com error report.txt (3.6 KB) - added by muhammadbey 6 months ago.

Download all attachments as: .zip

Change History (4)

#1 @markparnell
6 months ago

  • Resolution set to invalid
  • Status changed from new to closed

Hi @muhammadbey, welcome to Trac! That looks to be an issue with either your theme or one of your plugins. As such, you'd be best to ask for help in the forums. Trac is for logging issues with WordPress itself.

#2 @johnbillion
6 months ago

  • Milestone Awaiting Review deleted

#3 @SergeyBiryukov
6 months ago

  • Description modified (diff)
  • Focuses accessibility administration performance removed
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