Make WordPress Core

Opened 6 years ago

Closed 10 months ago

Last modified 6 months ago

#50210 closed defect (bug) (worksforme)

Image upload stuck - Upload files

Reported by: bustel's profile bustel Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.4.1
Component: Media Keywords:
Focuses: Cc:

Description

When I try to upload an image in the admin media, it gets stuck when processing... the browser freezes completely, I tried it with firefox and chrome. The problem remains the same. The browser freezes and I can do nothing more than close the browser. I can't upload files anymore.

Change History (6)

#1 in reply to: ↑ description @bustel
6 years ago

i have deactivated all plugins, no result. I changed the file permissions and changed the PHP version. Does not help at all.

Replying to bustel:

When I try to upload an image in the admin media, it gets stuck when processing... the browser freezes completely, I tried it with firefox and chrome. The problem remains the same. The browser freezes and I can do nothing more than close the browser. I can't upload files anymore.

#2 @markparnell
6 years ago

  • Component changed from General to Media

This ticket was mentioned in Slack in #core-media by antpb. View the logs.


4 years ago

#4 @antpb
4 years ago

  • Keywords reporter-feedback added

Hey @bustel ! Thanks for your first ticket! this has been routed to the Media team and we started discussing this issue in a meeting and were having a hard time reproducing the issue.

Would it be possible for you to share error logs from your site or console errors you are seeing in the browser?

#5 @mindctrl
10 months ago

  • Keywords reporter-feedback removed
  • Resolution set to worksforme
  • Status changed from new to closed

Hi all,

I'm also unable to reproduce the issue. It's been 5 years since this was opened, and 3 years since a request for more info was made. Since we haven't had any other reports of this issue and no one else can reproduce it, I'm going to close this ticket to help clean up Trac. Feel free to reopen if you're still experiencing this issue.

#6 @swissspidy
6 months ago

  • Milestone Awaiting Review deleted

Removing milestone from closed ticket.

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