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Opened 5 years ago

Last modified 3 years ago

#50210 new defect (bug)

Image upload stuck - Upload files

Reported by: bustel's profile bustel Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 5.4.1
Component: Media Keywords: reporter-feedback
Focuses: Cc:

Description

When I try to upload an image in the admin media, it gets stuck when processing... the browser freezes completely, I tried it with firefox and chrome. The problem remains the same. The browser freezes and I can do nothing more than close the browser. I can't upload files anymore.

Change History (4)

#1 in reply to: ↑ description @bustel
5 years ago

i have deactivated all plugins, no result. I changed the file permissions and changed the PHP version. Does not help at all.

Replying to bustel:

When I try to upload an image in the admin media, it gets stuck when processing... the browser freezes completely, I tried it with firefox and chrome. The problem remains the same. The browser freezes and I can do nothing more than close the browser. I can't upload files anymore.

#2 @markparnell
5 years ago

  • Component changed from General to Media

This ticket was mentioned in ​Slack in #core-media by antpb. ​View the logs.
3 years ago

#4 @antpb
3 years ago

  • Keywords reporter-feedback added

Hey @bustel ! Thanks for your first ticket! this has been routed to the Media team and we started discussing this issue in a meeting and were having a hard time reproducing the issue.

Would it be possible for you to share error logs from your site or console errors you are seeing in the browser?

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