Opened 5 years ago
Closed 3 years ago
#50419 closed defect (bug) (worksforme)
Bug on image processing
Reported by: |
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Owned by: | |
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Milestone: | Priority: | normal | |
Severity: | normal | Version: | 5.4.2 |
Component: | Media | Keywords: | reporter-feedback |
Focuses: | ui | Cc: |
Description
I have a bug when I am uploading an image and I have tested it in two different themes, so I think it might be a bug of themes but it may be an issue on flags when the thumbnails are being generated. When I am uploading an image, the image is being uploaded but on the background I get a session timeout. Sometimes is visible, sometimes is not. So when I press "update", nothing is updated but the image is there. Other time I get this error message: "Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels." The image is small (1000x1000) and my server is not busy at all.
Change History (6)
This ticket was mentioned in Slack in #core-media by antpb. View the logs.
3 years ago
#4
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3 years ago
Hello @antpb . I have a lot of time to see that error so maybe its fixed. I have updated also the PHP version from that time, so I cannot reproduce the same exact situation.
Hi @fotisps ! During a recent bug scrub in the Media component we reviewed this ticket and found it similar to one that was fixed roughly the same time as this one. Can you confirm that this is still happening? And if so, could you provide a sample image that causes the error and some information about your server configuration? PHP version and any other information would be most helpful.
If this is fixed now, we'll close this out. Awaiting your confirmation :)