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Opened 16 months ago

Closed 16 months ago

Last modified 16 months ago

#50982 closed defect (bug) (invalid)

Site not loading

Reported by: chuffeddeal Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.5
Component: General Keywords:
Focuses: Cc:

Description

Site not loading after updating it to the latest version.

Change History (4)

#1 @desrosj
16 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Severity changed from critical to normal
  • Status changed from new to closed

Hi there @chuffeddeal,

Welcome to Trac!

This ticket does not have enough information to provide any help.

Additionally, this is not the right area for a support request like this. This type of post is more appropriate for the WordPress.org support forums.

Before heading there to create a post though, I recommend reading through the following list of potential issues with 5.5: https://wordpress.org/support/topic/read-this-first-wordpress-5-5-master-list/

If this does not help you fix the issue, feel free to create a support topic. But please be more specific about what is not working when doing so.

Last edited 16 months ago by desrosj (previous) (diff)

#2 @chuffeddeal
16 months ago

  • Resolution invalid deleted
  • Severity changed from normal to critical
  • Status changed from closed to reopened

May we know the reason to close the ticket by declaring it as invalid without resolving it?

There is a serious bug in 5.5 update which is stopping the site to load. When had to rollback to the earlier version in order to make our site up again.

#3 @davidbaumwald
16 months ago

  • Resolution set to invalid
  • Severity changed from critical to normal
  • Status changed from reopened to closed

@chuffeddeal As @desrosj mentioned, there's not enough information provided to determine that this is indeed a bug in WordPress Core. Your issue may in fact be plugin of theme related.

As suggested, please have a look at https://wordpress.org/support/topic/read-this-first-wordpress-5-5-master-list/ for a list of common issues, and try the support forums if it turns out to be an issue with a plugin or theme.

I am closing this again as invalid, but if you do find you issue relates to a new bug in WordPress Core, and you can provide some information on its nature, it can be reopened at that time with the additional context.

#4 @SergeyBiryukov
16 months ago

  • Summary changed from Poor Update to Site not loading
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