#50982 closed defect (bug) (invalid)
Site not loading
Reported by: | chuffeddeal | Owned by: | |
---|---|---|---|
Milestone: | Priority: | normal | |
Severity: | normal | Version: | 5.5 |
Component: | General | Keywords: | |
Focuses: | Cc: |
Description
Site not loading after updating it to the latest version.
Change History (4)
#1
@
4 years ago
- Milestone Awaiting Review deleted
- Resolution set to invalid
- Severity changed from critical to normal
- Status changed from new to closed
#2
@
4 years ago
- Resolution invalid deleted
- Severity changed from normal to critical
- Status changed from closed to reopened
May we know the reason to close the ticket by declaring it as invalid without resolving it?
There is a serious bug in 5.5 update which is stopping the site to load. When had to rollback to the earlier version in order to make our site up again.
#3
@
4 years ago
- Resolution set to invalid
- Severity changed from critical to normal
- Status changed from reopened to closed
@chuffeddeal As @desrosj mentioned, there's not enough information provided to determine that this is indeed a bug in WordPress Core. Your issue may in fact be plugin of theme related.
As suggested, please have a look at https://wordpress.org/support/topic/read-this-first-wordpress-5-5-master-list/ for a list of common issues, and try the support forums if it turns out to be an issue with a plugin or theme.
I am closing this again as invalid, but if you do find you issue relates to a new bug in WordPress Core, and you can provide some information on its nature, it can be reopened at that time with the additional context.
Hi there @chuffeddeal,
Welcome to Trac!
This ticket does not have enough information to provide any help.
Additionally, this is not the right area for a support request like this. This type of post is more appropriate for the WordPress.org support forums.
Before heading there to create a post though, I recommend reading through the following list of potential issues with 5.5: https://wordpress.org/support/topic/read-this-first-wordpress-5-5-master-list/
If this does not help you fix the issue, feel free to create a support topic. But please be more specific about what is not working when doing so.