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Opened 5 years ago

Closed 7 months ago

#51235 closed defect (bug) (worksforme)

Insert Media from URL: blank screen

Reported by: jbb0906's profile jbb0906 Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.5.1
Component: Media Keywords: reporter-feedback
Focuses: ui, administration Cc:

Description

When trying to add media to a page. If the option "Insert from URL" is selected, a blank screen is presented with no ability to enter a url. This is present in Single and multisite versions of WordPress 5.5.1 and has been persistent for the last several versions. the PHP version is 7.4.9 but has also been an issue with earlier versions.

Change History (5)

#1 @SergeyBiryukov
5 years ago

  • Component changed from General to Media

#2 @SergeyBiryukov
5 years ago

  • Summary changed from Insert Media from URL to Insert Media from URL: blank screen

#3 @Mista-Flo
5 years ago

  • Keywords reporter-feedback added; needs-patch removed

I am not able to reproduce the issue in any of my websites, nor on current trunk in local.

Can you please provide some screenshots or steps to reproduce? Have you tried to deactivate all your plugins? Or with a default theme.

#4 @sabernhardt
7 months ago

  • Focuses multisite removed
  • Milestone Awaiting Review deleted

I am not able to reproduce this either, in single or multisite, so I'll close the ticket.

If you still experience the problem, please reopen the ticket and add more details.

#5 @sabernhardt
7 months ago

  • Resolution set to worksforme
  • Status changed from new to closed
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