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Opened 5 weeks ago

Closed 5 weeks ago

#51632 closed defect (bug) (invalid)

Site Health sees old values

Reported by: tinuzzo Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Site Health Keywords:
Focuses: Cc:

Description

My Site Health screen shows the values from *before* I upgraded the server to the latest PHP 7.4 and added imagick as a missing module.

Any idea why?

Attachments (2)

Screen Shot 2020-10-26 at 09.34.21.png (234.3 KB) - added by tinuzzo 5 weeks ago.
Screenshot from my WP-admin > Site Health screen
Screen Shot 2020-10-26 at 09.34.54.png (281.3 KB) - added by tinuzzo 5 weeks ago.
Screenshot from the PHP version on my server's cPanel module, with PHP 7.4 as active version and imagick as activated.

Download all attachments as: .zip

Change History (4)

@tinuzzo
5 weeks ago

Screenshot from my WP-admin > Site Health screen

@tinuzzo
5 weeks ago

Screenshot from the PHP version on my server's cPanel module, with PHP 7.4 as active version and imagick as activated.

#1 @ayeshrajans
5 weeks ago

Hi @tinuzzo - It's possible that PHP cli version (what you would get with php -v) is 7.4, but not the one that WordPress (using fpm/mod_php) sees.

Site Health values are not cached as far as I know, and I doubt there is a reason to do so, because PHP runtime can reflect its versions and extensions without any heavy work. My best guess is that there is cPanel configuration mismatch. I have not used cPanel in a long time, but I remember Plesk panel that had features to set global PHP version, plus configuration for different PHP versions per-site.

#2 @SergeyBiryukov
5 weeks ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi there, welcome to WordPress Trac! Thanks for the report.

As noted above, this appears to be an issue with a particular hosting environment, not with WordPress core. Please note that this Trac is used for enhancements and bug reporting for the WordPress core software, not for individual support questions.

Please try the support forums to get help with your site: https://wordpress.org/support/forums/, or reach out to your hosting provider.

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