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Opened 2 months ago

Last modified 3 weeks ago

#51809 new defect (bug)

What happens to the about page with major auto-updates?

Reported by: helen Owned by:
Milestone: 5.7 Priority: normal
Severity: normal Version:
Component: Help/About Keywords: needs-design
Focuses: Cc:

Description

We love our about pages and put a lot of work into them, but moving forward fewer and fewer sites will be seeing the about page as they move to major auto-updates and won't be redirected to it after hitting the update button. It's still there under the W menu, but not as much of a push to check out what's new.

Some possibilities:

  • A prompt saying "hey you've updated to the latest and greatest WordPress! Check out what's new!" (or similar, noting that notice fatigue is real, and also that this is a reasonably common pattern in constantly updating apps)
  • Get rid of the about page but prompt to check out the .org announcement post
  • Get rid of the about page (a little sad)
  • Leave as-is and just accept that fewer people will see it (also sad)

Change History (3)

#1 @johnbillion
2 months ago

There was some brainstorming about this in Slack during one of the weekly chats, but nothing concrete came out of it. https://wordpress.slack.com/archives/CULBN711P/p1600795954044200 . Worth reading for ideas.

#2 @hedgefield
3 weeks ago

Good point! I think a natural way to surface it would be a notification after the site updates. It's a fair suggestion that that might as well link to the release post though. Maybe the post is then where we apply our creative output normally intended for the about page? But some kind of admin notice feels good to signal.

There were some good points raised in the Slack discussion, mostly about where and when to show that notice - we don't want to interrupt a user's flow too agressively with it. While we wait for the WP Notify feature project, which feels like a natural home for such a notification, maybe we start off with a notice on the Updates screen, indicated by a red badge similar to what a pending update would signal? There could be some potential for cool design in that one still; maybe something the size of the Welcome widget, giving a quick overview of what's new?

#3 @hedgefield
3 weeks ago

  • Keywords needs-design added
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