#51904 closed defect (bug) (invalid)
Critical Issue: Appearance > Menus Editor does not work in subsites
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Severity: | normal | Version: | |
| Component: | General | Keywords: | |
| Focuses: | multisite, performance, coding-standards | Cc: |
Description (last modified by )
Hello
I recently moved from WP single to WP-MU for the first time, but a very frustrating bug prevents me from using WP-MU.
I have a main site (mysite.com) and a few subsites (mysite.com/site1 , mysite.com/site2)
On the main site, when I go to Appearance > Menus, the menu editor dashboard works OK, I have no problem with it. For example, there are a few headings (pages, posts, categories, custom links, etc). I can click on each heading in order to expand/collapse the sub-items in order to see a list of posts, categories, etc. I can easily add posts, custom links, pages or categories to the menu.
On the subsite, when I go to Appearance, Menus, the same headings are available (Pages, Posts, Categories, Custom Links, etc.). The first heading (pages) is expanded, so I can see a list of pages, and I can add pages to my menu. However, other headings (custom links, posts, categories, etc.) are collapsed, and cannot be expanded. I cannot add any custom link, post, category, etc. to my menu. The subsites are useless without menus. I cannot launch my website without menus.
I deactivated all plugins, but no luck.
I use the latest version of WordPress (5.5.3) with the default theme (Twentytwenty).
I installed a new and fresh version of WordPress multisite with a new fresh subsite, but the problem still exists (the menu editor works on the main site, but not on the subsite). That's why I believe there is surely something wrong with the core.
I tested the problem on several PCs with different OS and different browsers (Chrome, Firefox, IE), but the problem exists on all browsers, all PCs, all OS's.
Since I am blind and I use a screen reader, I firstly thought there was something wrong with the accessibility of the page, so I opened a support topic in Accessibility Forums:
https://wordpress.org/support/topic/appearance-menus-accessibility-problems-for-blind-users-with-screen-reader/
Nobody replied the post. Later on however, I asked a sighted person to click on the menu, and found out, the problem had nothing to do with my screen reader. Even sighted people cannot use the menu editor. I tried to open a similar topic in "Fixing Wordpress" forums, but, the moderator closed the topic for being repeated.
The problem still exists and I cannot launch my website. Please try to reproduce this bug and give your feedback here. Is it a bug or something wrong with my server?
Thank you
Hi! This looks more like a support question to me.
https://wordpress.org/support/forums/
Trac is used for core issues :)