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Opened 6 months ago

Closed 6 months ago

#52036 closed defect (bug) (invalid)

update 5.6 won't update

Reported by: wendyswriting Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.6
Component: Upgrade/Install Keywords: reporter-feedback
Focuses: Cc:

Description

I've rebooted a few times. I've restarted the update over a few days. It won't update.

Attachments (1)

UPdate 5.6 failed Screenshot 2020-12-11 122618.jpg​ (14.3 KB) - added by wendyswriting 6 months ago.

Download all attachments as: .zip

Change History (5)

@wendyswriting
6 months ago

#1 @hellofromTonya
6 months ago

  • Keywords reporter-feedback added

Hello @wendyswriting,

Welcome to WordPress Trac! Thank you for the ticket.

I'm sorry that you are having problems.

This particular message and problem may be linked to the maintenance file as noted in #34393, #14028, and the Support forums.

To help us help you, let me ask you a couple of questions:

Via FTP or your hosting control panel’s file manager, delete the file “.maintenance” in the root of your site.

This ticket was mentioned in ​Slack in #core-auto-updates by audrasjb. ​View the logs.
6 months ago

This ticket was mentioned in ​Slack in #core by lukecarbis. ​View the logs.
6 months ago

#4 @hellofromTonya
6 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Closing this ticket. Why? Without more details (as requested from reporter), it appears to be a ​Support topic rather than a core issue.

However, @wendyswriting, if the issue persists, please provide us with more information as noted in [ https://core.trac.wordpress.org/ticket/52036#comment:1 my previous comment]. This will help us to further investigate.

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