Hi @jasonad,
This bug tracker is for WordPress, the open-source content management system, but your issue is with WordPress.com, a commercial service that uses WordPress. You can contact the support team for WordPress.com at https://wordpress.com/support/ and they should be able to help you out. You can read more about the differences between WordPress and WordPress.com at https://wordpress.org/support/article/wordpress-vs-wordpress-com/
I am going to mark this as invalid as a workflow keyword, since there is nothing that we can do about this issue. It's not a reflection of the validity of your issue.