Make WordPress Core

Opened 4 years ago

Closed 4 years ago

#52149 closed defect (bug) (invalid)

need some help with my log in in wp admin

Reported by: harrypuggerofficial's profile harrypuggerofficial Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:

Description

Hello Sits, I have a problem and I hope some one can help.
I can not log in into my wp admin, I upgraded some plug in and gave me error.
I add the link to the site with the error.
the link here with the error: https://harrypugger.com/beststrongpugger/
My site is hosted on godaddy platform and I have there WordPress connected.
I tried there some help there but no luck.
Can some one help me to resolve this problem, or can tell the link to use?
My email is where can u ask me more questions: harrypuggershop@…
Thank you and good day.

Change History (1)

#1 @hellofromTonya
4 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hello @harrypuggerofficial,

Welcome to WordPress Core Trac!

I'm sorry that you are having issues with access your website after updating some plugins. I just checked and the site is indicating a critical error.

As this occurred after updating plugins, it's highly probable that one of the plugins caused a fatal error.

How do you resolve it?

I'd suggest opening a request in the support forums https://wordpress.org/support/forums/ and/or contacting your hosting company to get guidance on how to identify which plugin is causing it and how to rollback back to the last backed up version of the site, disable the plugin(s), etc.

Also note, you can check the server logs to identify the specific error and where it occurred.

Please note, this trac is for keeping track of bugs and enhancements for the core WordPress software. This problem does not appear to be due to core, but rather a plugin.

Note: See TracTickets for help on using tickets.