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Opened 3 months ago

Closed 3 months ago

Last modified 2 months ago

#52868 closed defect (bug) (invalid)

My WordPress having Malware or been hacked..

Reported by: totamediacom Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.7
Component: Security Keywords:
Focuses: accessibility, privacy Cc:

Description (last modified by audrasjb)

HI,
I am facing this problem in wordpress.org website for my business since long now.
I have developed my official business website "totamediacommunications dot com" on WordPress.org using Elementor and a few plugins to support the creativity. But, recently there has been a security issue seen in my account. My website is not loading and it's been re-directed somewhere else. I have also received an e-mail from wordpress.org that a new user registration has been made in my account, which is absolutely out of my knowledge.

I have reported the issue to ELEMENTOR team as well, but the "new user registration" thing is scaring me. It's my business website and i am suffering a huge loss because of that.

I request you to kindly help me through this and sought this issue asap. It's really urgent for me.

Thank You

Attachments (2)

InkedUnknown User registration_LI.jpg (2.7 MB) - added by totamediacom 3 months ago.
New user Registration without my knowledge
InkedRedirected somewhere else._LI.jpg (616.8 KB) - added by totamediacom 3 months ago.
Website Redirected to some unknown website

Change History (7)

@totamediacom
3 months ago

New user Registration without my knowledge

@totamediacom
3 months ago

Website Redirected to some unknown website

#1 @totamediacom
3 months ago

I have mentioned all my concerns. Please look into this matter. because if WordPress.org is not safe, People like us with small business won't be able to make anything in future.

#2 @totamediacom
3 months ago

Why plugins like Monster Insight and all are forced into the account?

#3 @fierevere
3 months ago

  • Keywords needs-testing needs-privacy-review removed
  • Resolution set to invalid
  • Severity changed from critical to normal
  • Status changed from new to closed

Please refer to this article: https://wordpress.org/support/article/faq-my-site-was-hacked/

If you need help - open a topic on support forum: https://wordpress.org/support/forum/how-to-and-troubleshooting/?view=all#new-topic-0

Please note: this Trac is for reporting bugs within WordPress core, it is not to be used for support questions. Therefore i'm closing this ticket.

#4 @audrasjb
3 months ago

  • Description modified (diff)

#5 @desrosj
2 months ago

  • Milestone Awaiting Review deleted
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