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Opened 3 years ago

Closed 3 years ago

#52986 closed enhancement (invalid)

Improve the Subscription Synchronization field

Reported by: nydibs's profile nydibs Owned by:
Milestone: Priority: normal
Severity: major Version:
Component: General Keywords:
Focuses: ui, performance Cc:


Please consider splitting up the behavior of the Subscription Synchronization field. Currently, when you choose a day it will create the order and start the payment process on the day but will also display that day on the product page.

The problem with this is I want to deliver my orders on a Wednesday but create the orders and start the billing process on a Sunday. But, if I choose Sunday for the synchronization field it confuses my customers because my product pages will automatically imply I deliver on Sundays. I can't find a way around this.

My preference would be to use the Synchronization field for back office order and payment processing (with no visibility to the customer) and have a separate way to manage the UI for billing or delivery information.

This issue causes a lot of problems for me such as when I want to start the payment process and generating timely reports regarding how many orders I have. I want to generate these reports on Monday but have to wait until delivery day to do so.

Thank you!

Attachments (1)

Screen Shot 2021-04-06 at 1.33.08 PM.png (76.3 KB) - added by nydibs 3 years ago.
Screen shot of Synchronization field (found on Product Page under Subscription)

Download all attachments as: .zip

Change History (2)

3 years ago

Screen shot of Synchronization field (found on Product Page under Subscription)

#1 @jorbin
3 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi @nydibs, It looks like you are trying to suggest a change to a plugin. Please note that this Trac is used for enhancements and bug reporting for the WordPress core software, not for third-party plugins.

If it's a plugin you got from the WordPress plugin repository, , then each plugin has a forum where you can attempt to communicate with the creators.

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