Opened 5 years ago
Closed 9 months ago
#53854 closed defect (bug) (invalid)
When opening Appearance/Customize, a different theme is activated, destroying all settings
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Severity: | normal | Version: | |
| Component: | Customize | Keywords: | reporter-feedback close |
| Focuses: | Cc: |
Description
Hi there:
Twice today, I have clicked on Appearance/Customize and the site has activated a completely different theme, destroying all my settings and necessitating a complete site restore. Twice.
The first time, I thought I'd clicked on a wrong button, but this second time I was careful.
It's definitely a bug!
Tracy Cooper-Posey
Site where the error was produced: https://StoriesRulePress.com
Change History (2)
#1
@
5 years ago
- Keywords reporter-feedback added
- Severity changed from major to normal
- Version 5.8 deleted
#2
@
9 months ago
- Keywords close added
- Milestone Awaiting Review deleted
- Resolution set to invalid
- Status changed from new to closed
Thank you for reporting this. It does seem that without any further steps this is going to be very hard to replicate. With that in mind for now I am going to recommed this is closed. We can of course always reconsider if more details are shared.
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Hi @TracyCP, and welcome to WordPress Trac!
I'm unable to replicate this behavior on a fresh installation. Are you able to test whether it happens with all plugins disabled and a default theme?