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Opened 5 years ago
Closed 15 months ago
#53854 closed defect (bug) (invalid)
When opening Appearance/Customize, a different theme is activated, destroying all settings
| Reported by: | TracyCP | Owned by: | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Customize | Version: | |
| Severity: | normal | Keywords: | reporter-feedback close |
| Cc: | Focuses: |
Description
Hi there:
Twice today, I have clicked on Appearance/Customize and the site has activated a completely different theme, destroying all my settings and necessitating a complete site restore. Twice.
The first time, I thought I'd clicked on a wrong button, but this second time I was careful.
It's definitely a bug!
Tracy Cooper-Posey
Site where the error was produced: https://StoriesRulePress.com
Change History (2)
#2
@
15 months ago
- Keywords close added
- Milestone Awaiting Review
- Resolution → invalid
- Status new → closed
Thank you for reporting this. It does seem that without any further steps this is going to be very hard to replicate. With that in mind for now I am going to recommed this is closed. We can of course always reconsider if more details are shared.
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Hi @TracyCP, and welcome to WordPress Trac!
I'm unable to replicate this behavior on a fresh installation. Are you able to test whether it happens with all plugins disabled and a default theme?