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Opened 4 years ago

Closed 2 years ago

#53879 closed defect (bug) (worksforme)

Wp 5.8 doesn't show webp images

Reported by: bondweb's profile bondweb Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Media Keywords: reporter-feedback
Focuses: Cc:

Description

Hi there,

I don't undestand why my wp 5.8 webapp, doesn't show webp images. I can upload them in the wp media library, but I can't use them in my posts and pages. All the webp images thumbs are empty.

I'm working on a windows microsoft azure webapp, I had to install the imagick php extension on my webapp. The extesion is checked in my pho info file, but evidently it's not working

Change History (4)

#1 @sabernhardt
4 years ago

  • Component changed from General to Media

#2 @azaozz
4 years ago

  • Keywords reporter-feedback added

All the webp images thumbs are empty.

Guessing neither GD nor ImageMagick (if installed) supports editing of WebP images. Can check for support in Site Health -> Media. Also perhaps have a look in the uploads directory.

In case there is no WebP editing support uploading of WebP images should be blocked too (unless a plugin or theme specifically allows it).

Can you confirm:

  • GD and/or ImageMagick WebP support.
  • Presence of uploaded WebP files in the uploads dir.
  • Whether uploading of WebP images is allowed when no plugins and a default theme.
  • Any error messages in the server error logs if you have access.
Last edited 4 years ago by azaozz (previous) (diff)

This ticket was mentioned in Slack in #core-media by antpb. View the logs.


2 years ago

#4 @antpb
2 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to worksforme
  • Status changed from new to closed

As there has been much progress in supporting WebP and no response, were going to close this as it is very likely solved now in WordPress 6+

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