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Opened 3 months ago

Last modified 2 months ago

#53879 new defect (bug)

Wp 5.8 doesn't show webp images

Reported by: bondweb Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version:
Component: Media Keywords: reporter-feedback
Focuses: Cc:

Description

Hi there,

I don't undestand why my wp 5.8 webapp, doesn't show webp images. I can upload them in the wp media library, but I can't use them in my posts and pages. All the webp images thumbs are empty.

I'm working on a windows microsoft azure webapp, I had to install the imagick php extension on my webapp. The extesion is checked in my pho info file, but evidently it's not working

Change History (2)

#1 @sabernhardt
2 months ago

  • Component changed from General to Media

#2 @azaozz
2 months ago

  • Keywords reporter-feedback added

All the webp images thumbs are empty.

Guessing neither GD nor ImageMagick (if installed) supports editing of WebP images. Can check for support in Site Health -> Media. Also perhaps have a look in the uploads directory.

In case there is no WebP editing support uploading of WebP images should be blocked too (unless a plugin or theme specifically allows it).

Can you confirm:

  • GD and/or ImageMagick WebP support.
  • Presence of uploaded WebP files in the uploads dir.
  • Whether uploading of WebP images is allowed when no plugins and a default theme.
  • Any error messages in the server error logs if you have access.
Last edited 2 months ago by azaozz (previous) (diff)
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