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Opened 3 months ago

Closed 3 months ago

Last modified 3 months ago

#54049 closed defect (bug) (invalid)

Facebook SALE prices appear without VAT

Reported by: nliisa Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:



I have been in contact with you in forum (https://wordpress.org/support/topic/fb-shop-prices-sync-without-vat/page/2/#post-14818394) about Facebook Shop prices appearing without VAT even tough on our website they appear correctly (with VAT).

We managed to get the regular priced products to appear with correct price but the problem continued with the products that are on SALE and from there on I was guided to create a ticket.

We do have one of the settings different in our WordPress than was recommended in the forum (* Yes, I will enter prices inclusive of tax- we have it * No, I will enter prices exclusive of tax). It is because of our bookkeeping- billing system.

Hope you can help us! :)


Change History (2)

#1 @knutsp
3 months ago

  • Resolution set to invalid
  • Status changed from new to closed

Hello @nliisa and welcome to WordPress Core Track.

Please observe that this track is for tracking bugs and enhancments in the WordPress core software, not for general support and not for support regarding plugins.

I see form your support thread that you are advised to create a ticket at WooCommerce.com. You should the visit your account page at WooCommerce https://woocommerce.com/my-account/create-a-ticket/

I therefore close this ticket, as it's "invalid" in this context.

#2 @desrosj
3 months ago

  • Milestone Awaiting Review deleted
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