Opened 4 years ago
Last modified 4 years ago
#54058 new defect (bug)
Kickstarter videos do not play in Google Chrome
Reported by: |
|
Owned by: | |
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Milestone: | Awaiting Review | Priority: | normal |
Severity: | normal | Version: | |
Component: | Embeds | Keywords: | |
Focuses: | Cc: |
Description
Tested my page in Firefox without any issues. Video plays:
https://gutt.it/pikvm-jetzt-bei-kickstarter/
But with the recent Google Chrome it doesn't (tested Inkognito Tab as well). This is also valid for the official announcement page of this feature:
https://wordpress.com/support/videos/kickstarter/
Clicking on the playing button does nothing.
Javascript error logs:
jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2 vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:196 [Honeybadger] Ignoring cross-domain script error: enable CORS to track these types of errors Arguments(5) ["Script error.", "", 0, 0, null, callee: (...), Symbol(Symbol.iterator): ƒ]0: "Script error."1: ""2: 03: 04: nullcallee: (...)length: 5Symbol(Symbol.iterator): ƒ values()get callee: ƒ ()set callee: ƒ ()[[Prototype]]: Object core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:26 Uncaught DOMException: Failed to read the 'localStorage' property from 'Window': Access is denied for this document. at https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:26:26036 at Object.ZCIj (https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:26:26262) at c (https://a.kickstarter.com/assets/modules/runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1:561) at Object.2UXI (https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:20:24154) at c (https://a.kickstarter.com/assets/modules/runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1:561) at Module.8y1c (https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:20:40255) at c (https://a.kickstarter.com/assets/modules/runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1:561) at Object.0 (https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:20:17293) at c (https://a.kickstarter.com/assets/modules/runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1:561) at t (https://a.kickstarter.com/assets/modules/runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1:430) (anonymous) @ core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:26 ZCIj @ core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:26 c @ runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1 2UXI @ core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:20 c @ runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1 8y1c @ core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:20 c @ runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1 0 @ core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:20 c @ runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1 t @ runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1 r @ runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1 (anonymous) @ core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:1 vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:196 [Honeybadger] Ignoring cross-domain script error: enable CORS to track these types of errors Arguments(5) ["Script error.", "", 0, 0, null, callee: (...), Symbol(Symbol.iterator): ƒ] videoplayer.225cc837c23cbef217eb174198c34d722120c9d62d72377bad6c35cacb8c8cc5.js:7 Uncaught TypeError: Cannot read property 'getItem' of undefined at HTMLDocument.<anonymous> (videoplayer.225cc837c23cbef217eb174198c34d722120c9d62d72377bad6c35cacb8c8cc5.js:7) at u (vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120) at Object.fireWith [as resolveWith] (vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120) at Function.ready (vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120) at HTMLDocument.M (vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120) (anonymous) @ videoplayer.225cc837c23cbef217eb174198c34d722120c9d62d72377bad6c35cacb8c8cc5.js:7 u @ vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120 fireWith @ vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120 ready @ vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120 M @ vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120
Attachments (1)
Change History (8)
#3
@
4 years ago
@karpstrucking
I tested through my Android phone right now. Does not work with wifi or mobile data. Even the recent Chrome Beta does not work. Strange.
I'll ask some friends. Feedback follows.
This ticket was mentioned in Slack in #core-test by hellofromtonya. View the logs.
4 years ago
#5
@
4 years ago
I was able to reproduce it only in the Chrome incognito window.
Test Report
Env
- WordPress 5.8
- Chrome 92.0.4515.159
- Windows 10
- Theme: Twenty Twenty One
- Gutenberg Editor
- Plugin: WP Downgrade
Steps to test
- Add Kickstarter block
- Use any URL, e.g.
https://www.kickstarter.com/projects/memobottle-stainless/stainless-steel-memobottle
- Save the page and open it in incognito window
- Try to play the video
- Check the JS console
Failed to read the 'localStorage' property from 'Window': Access is denied for this document. at https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:26:26036
#6
@
4 years ago
Test Report
Env
- Tested on reporter's live site
- Browsers:
- Firefox version 91.0.2
- Chrome version 92.0.4515.159 (in Incognito)
Steps to test
- Open browser
- Navigate to the reporter's live site
- Press the video's play button
- Does it play?
- Check browser's console for errors
Results
- Firefox: did not play ❌
had following console error for this resource
Uncaught (in promise) DOMException: The fetching process for the media resource was aborted by the user agent at the user's request.
- Chrome Incognito: error on page load ❌
error in this Kickstarter script
Uncaught DOMException: Failed to read the 'localStorage' property from 'Window': Access is denied for this document. at https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:26:26036 at Object.ZCIj (https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:26:26262) at c (https://a.kickstarter.com/assets/modules/runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1:561) at Object.2UXI (https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:20:24154) at c (https://a.kickstarter.com/assets/modules/runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1:561) at Module.8y1c (https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:20:40255) at c (https://a.kickstarter.com/assets/modules/runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1:561) at Object.0 (https://a.kickstarter.com/assets/modules/core.1c5a74cb6e9c29bd8586e3f8e7e39dd331ae42843950f9939c831206b31b7a20.js:20:17293) at c (https://a.kickstarter.com/assets/modules/runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1:561) at t (https://a.kickstarter.com/assets/modules/runtime.17b741e2ab6166c9b55724db4a9e1d08d96f8d257e94554eefe8b7dd91521597.js:1:430)
and videoplayer.js script:
Uncaught TypeError: Cannot read property 'getItem' of undefined at HTMLDocument.<anonymous> (videoplayer.225cc837c23cbef217eb174198c34d722120c9d62d72377bad6c35cacb8c8cc5.js:7) at u (vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120) at Object.fireWith [as resolveWith] (vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120) at Function.ready (vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120) at HTMLDocument.M (vendor.6d98fce841e9b7784b1d951f4a130ad08f8a6fd5d65516db8123b7eaf6668f09.js:120)
@mgutt both of these examples work for me in latest Chrome (Version 93.0.4577.63).