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Opened 2 days ago

Closed 2 days ago

Last modified 2 days ago

#54124 closed defect (bug) (invalid)

Suddenly Some plugin, Customize, Elementor are not working

Reported by: titosfashionhouse Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 5.8.1
Component: Customize Keywords:
Focuses: Cc:

Description

Hello,

Please note, I’m trying to customize my theme. When I click on Appearance > Customize, it gets stuck on the Customize: Loading… page and the same problem with Elementor. Also some plugin I can't customize. Could please assist me, how I can fix it?

https://prntscr.com/1s8gnn0
https://prntscr.com/1s8gmow

Regards,
Titos Fashion House

Attachments (2)

Customize.PNG (49.9 KB) - added by titosfashionhouse 2 days ago.
Customize Loading issue
Elementor is not working.PNG (22.3 KB) - added by titosfashionhouse 2 days ago.
Elementor Loading Issue

Download all attachments as: .zip

Change History (6)

@titosfashionhouse
2 days ago

Customize Loading issue

@titosfashionhouse
2 days ago

Elementor Loading Issue

#1 follow-ups: @SergeyBiryukov
2 days ago

  • Component changed from General to Customize

#2 in reply to: ↑ 1 @titosfashionhouse
2 days ago

When I click on Appearance to Customize, it gets stuck on the Customize: Loading… page and sorry I can't understand what did you say.

Last edited 2 days ago by titosfashionhouse (previous) (diff)

#3 in reply to: ↑ 1 @titosfashionhouse
2 days ago

Actually, I have installed WP OPcache Plugin some days ago. And I received this Email from WordPress. After that, I have been facing the above-mentioned issue.

Also, I had deleted the WP Opcache plugin.

I'm requesting you, please help me regarding this, How I can fix it.

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, WP OPcache.

First, visit your website (https://www.titosfashionhouse.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.titosfashionhouse.com/wp-admin/admin.php?page=flush-opcache) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

https://www.titosfashionhouse.com/laxminarayana/?action=enter_recovery_mode&rm_token=uoguwJpCpjPZDi5SoaWcyd&rm_key=n0WRrvzjsnICF7nMLl0Exq

To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: Martfury (version 2.7.2)
Current plugin: WP OPcache (version 4.1.2)
PHP version 7.4.23

Error Details
=============
An error of type E_ERROR was caused in line 92 of the file /home/titoskdb/public_html/wp-content/plugins/flush-opcache/admin/class-flush-opcache-admin.php. Error message: Uncaught Error: Call to undefined function opcache_get_status() in /home/titoskdb/public_html/wp-content/plugins/flush-opcache/admin/class-flush-opcache-admin.php:92
Stack trace:
#0 /home/titoskdb/public_html/wp-includes/class-wp-hook.php(303): Flush_Opcache_Admin->flush_opcache_admin_page()
#1 /home/titoskdb/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(
, Array)
#2 /home/titoskdb/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/titoskdb/public_html/wp-admin/admin.php(259): do_action('toplevel_page_f...')
#4 {main}

thrown

Last edited 2 days ago by titosfashionhouse (previous) (diff)

#4 @knutsp
2 days ago

  • Resolution set to invalid
  • Severity changed from critical to normal
  • Status changed from new to closed

Hello @titosfashionhouse, welcome to Trac and thank you for the ticket.

Sorry to hear you have trouble with your site.

Please observe that this is a development tool for WordPress Core, tracking bugs and enhancements for the core software. That means this is not a support forum offering help fixing sites with issues or having trouble with plugins or themes (except default ones).

To get help I suggest posting in our support forums here https://wordpress.org/support/forums/

When I close this with an "invalid" resolution, it's just because it doesn't belong here. If you observe similar issues without any active plugins and a default theme, or - after getting support - it seems the problem is because of a core bug, please come back and reopen this ticket - providing steps to reproduce it.

Last edited 2 days ago by knutsp (previous) (diff)
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