#54165 closed defect (bug) (duplicate)
Screen options not working
Reported by: | jrswgtr | Owned by: | |
---|---|---|---|
Milestone: | Priority: | normal | |
Severity: | normal | Version: | |
Component: | General | Keywords: | |
Focuses: | administration | Cc: |
Description
The screen options menu does not seem to work anymore. When I click it, nothing happens.
I checked if it was because of a theme or plugin by disabling all plugins and activating twentytwentyone but that doesn't seem to be the case.
Attachments (5)
Change History (17)
#2
@
3 years ago
@audrasjb
I uploaded a GIF. I don't get any error messages.
#3
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3 years ago
Thanks for the screenshot. Could you please open your browser's console (F12) and copy the eventual errors?
#4
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3 years ago
@audrasjb
This is all I See:
This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. wp-admin Blocked loading mixed active content “http://ajax.googleapis.com/ajax/libs/jqueryui/1.8.2/themes/smoothness/jquery-ui.css?ver=5.8” JQMIGRATE: Migrate is installed, version 3.3.2
#5
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3 years ago
@audrasjb
It seems to be in Firefox only, at least not in Chrome and Edge (chromium)!
#7
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3 years ago
Given the above console message, it looks like you're using some plugins/themes on this installation. So it would be nice to test with a fresh install. Then you may be able to isolate the issue.
#8
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3 years ago
Another possibility: the #screen-meta
container might be hidden with CSS.
If you use the Inspector, you could see if styles override display: block
on that element.
#9
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3 years ago
I found the issue, It's not a WordPress nor a Firefox bug. The culprit is the Browser extension from Keeper Security https://addons.mozilla.org/en-US/firefox/addon/keeper-password-manager-digita/
Hence all my colleagues were having the same problem!!
So I will have to contact Keeper now to fix the issue.
I'm sorry for your time, but thanks anyway!
#11
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3 years ago
- Keywords reporter-feedback removed
- Version 5.8.1 deleted
Thank you for taking the time to write this feedback!
#12
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3 years ago
- Milestone Awaiting Review deleted
- Resolution changed from invalid to duplicate
Thanks for mentioning the extension!
I was partially wrong: the screen-options-wrap
container still has the hidden
class, and the browser extension makes sure those elements are hidden.
If you would like to add any comments, the issue is already tracked on #27697.
Hello,
Could you please elaborate on the exact issue (which admin screen? what is the error?) and provide some screenshots if needed?
I tried to reproduce the issue but it works fine on my side (see animated screenshot below).