Screen options not working

[jrswgtr]

The screen options menu does not seem to work anymore. When I click it, nothing happens.

I checked if it was because of a theme or plugin by disabling all plugins and activating twentytwentyone but that doesn't seem to be the case.

[audrasjb]

Hello,
Could you please elaborate on the exact issue (which admin screen? what is the error?) and provide some screenshots if needed?

I tried to reproduce the issue but it works fine on my side (see animated screenshot below).

[jrswgtr]

@audrasjb

I uploaded a GIF, i't in the entire admin. I don't get any error messages.

[audrasjb]

Thanks for the screenshot. Could you please open your browser's console (F12) and copy the eventual errors?

[jrswgtr]

@audrasjb

This is all I See:

This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. wp-admin
Blocked loading mixed active content “http://ajax.googleapis.com/ajax/libs/jqueryui/1.8.2/themes/smoothness/jquery-ui.css?ver=5.8”
JQMIGRATE: Migrate is installed, version 3.3.2

[jrswgtr]

@audrasjb
It seems to be in Firefox only, at least not in Chrome and Edge (chromium)!

[audrasjb]

Works fine on Firefox on my side

[audrasjb]

Could you please try on a new fresh WordPress install?

[audrasjb]

Given the above console message, it looks like you're using some plugins/themes on this installation. So it would be nice to test with a fresh install. Then you may be able to isolate the issue.

[sabernhardt]

Firefox Inspector for #screen-meta container

[sabernhardt]

Another possibility: the #screen-meta container might be hidden with CSS.

If you use the Inspector, you could see if styles override display: block on that element.

[jrswgtr]

I found the issue, It's not a WordPress nor a Firefox bug. The culprit is the Browser extension from Keeper Security ​https://addons.mozilla.org/en-US/firefox/addon/keeper-password-manager-digita/

Hence all my colleagues were having the same problem!!

So I will have to contact Keeper now to fix the issue.

I'm sorry for your time, but thanks anyway!

[audrasjb]

Thank you for taking the time to write this feedback!

[sabernhardt]

Firefox Inspector for #screen-options-wrap container

[sabernhardt]

Thanks for mentioning the extension!

I was partially wrong: the screen-options-wrap container still has the hidden class, and the browser extension makes sure those elements are hidden.

If you would like to add any comments, the issue is already tracked on #27697.