Opened 3 years ago
Closed 3 years ago
#54641 closed defect (bug) (invalid)
My elementor pro crashed afterwhich the site sort of crashed
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Severity: | normal | Version: | |
| Component: | Plugins | Keywords: | |
| Focuses: | Cc: |
Description
Yesterday I was working on elementor pro and suddenly it got crashed and my whole websites layout changed. Could you guys please look into it and solve the issue permanently.
Moreover, I would like to highlight the point where after purchasing the Elementor Pro License still a popup appears in the dashboard to upgrade license and everything.
IS that a bug on your Softwarre's end?
Change History (1)
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Hi @digitalmarketer15, welcome to Trac!
Sorry to hear that you've had problems with Elementor Pro on your website. Trac is for reporting issues with WordPress Core, whereas this issue is with Elementor Pro. For this, you should refer to the Elementor support page.
With regards to the popup that continues to appear, this is something that the Elementor support team and community should be able to help you with.
I'll close this ticket as it doesn't deal with an issue with WordPress Core. Best of luck!