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Opened 3 years ago

Closed 2 weeks ago

#54948 closed defect (bug) (invalid)

Export template and template parts return empty zip file

Reported by: mehedi890's profile mehedi890 Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.9
Component: Editor Keywords: close
Focuses: Cc:

Description

When I'm trying to export template and template parts, it returns me an empty zip.

Attachments (2)

export-templates.png​ (180.9 KB) - added by mehedi890 3 years ago.
empty-zip.png​ (3.8 KB) - added by mehedi890 3 years ago.

Download all attachments as: .zip

Change History (7)

@mehedi890
3 years ago

@mehedi890
3 years ago

#1 @Boniu91
3 years ago

Thank you @mehedi890 for the ticket. Unfortunately, I'm not able to reproduce the issue.

Could you confirm that the problem happens without any additional plugins enabled + using the default theme?

Are there any errors in the JS console or in the WP Debug Log?

This ticket was mentioned in ​Slack in #core-test by boniu91. ​View the logs.
3 years ago

#3 @pavanpatil1
3 years ago

Hi @mehedi890, I am not able to reproduce this issue, Could please confirm if there is any additional plugin installed on your site.

​https://nimb.ws/n8GBQc

#4 @mehedi890
3 years ago

  • Keywords close added

Yap, the issue was caused by an export plugin. Otherwise, it's working fine.
Thanks, @Boniu91 @pavanpatil1

#5 @karmatosed
2 weeks ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Thank you for reporting this, it does look like it is resolved so for now I am going to close this ticket. If at all any further details come up please update the ticket.

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