Make WordPress Core

Opened 2 years ago

Closed 2 years ago

#55116 closed defect (bug) (invalid)

My site crashed

Reported by: triunfoagency's profile triunfoagency Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:

Description

Hello team, I’m kindly asking for your help regarding the following issue:
Let’s start with the beginning of my site in order to make everything clear.
On October 2021 I’ve decided to create my free website via ProFreeHosting. I linked it to WordPress and everything went fine. I’ve built my website as I wanted, I spent a lot of time, hope and energy building it.
I’ve bought a domain via GoDaddy and everything was fine.
Two days ago I decided to secure my website via Cloudflare. As requested I’ve changed the DNS nameservers in GoDaddy. I waited for a few hours but the ”http” from the URL didn’t change to ”https” as it should have after securing my website.
Here is the moment when I think I’ve done the biggest mistake that blocked my site:
I have modified the URL name in WordPress, I’ve changed the name URL to ”https://triunfoagency.com”.
After saving the changes, the site crashed and now I’m not able to access it, or to access the admin page.
I have contacted GoDaddy in order to solve the situation, but from their side, everything is correct, the DNS nameservers successfully changed.

I respectfully request your help regarding this matter as I’m not able to access my site.

Thank you so much and I’m really looking forward to hearing from you.

Best regards,
Founder of Triunfo Agency. :)

Attachments (1)

Untitled.png (11.0 KB) - added by triunfoagency 2 years ago.
Screenshot of the issue

Download all attachments as: .zip

Change History (2)

@triunfoagency
2 years ago

Screenshot of the issue

#1 @costdev
2 years ago

  • Component changed from HTTP API to General
  • Keywords needs-testing removed
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Severity changed from critical to normal
  • Status changed from new to closed

Hi @triunfoagency , welcome to Trac!

Sorry to hear that you're having trouble with your website.

Trac is for the development of WordPress Core rather than providing WordPress support. You can get some help from the folks over on the support forums.

Best of luck!

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