Make WordPress Core

Opened 3 years ago

Closed 3 years ago

Last modified 3 years ago

#55201 closed defect (bug) (invalid)

WordPress 5.2 Technical Issue

Reported by: fusionhealthandfitness's profile FusionHealthandFitness Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Plugins Keywords:
Focuses: Cc:

Description (last modified by sabernhardt)

Hello,

Please help assist on the following:

I recevied an email "Your Site is Experiencing a Technical Issue". This email body contains "Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email."

My site appears broken and I can no longer access my dashboard. The link provided via Email for the "recovery mode" is also not working.

Please see the following information:
WordPress version 5.8.3
Current theme: PopularFX (version 1.1.8)
Current plugin: (version )
PHP version 7.2.34

Error Details
=============
An error of type E_ERROR was caused in line 294 of the file .../wp-content/themes/popularfx/inc/customizer.php. Error message: Uncaught Error: Call to undefined function pagelayer_livelink() in .../wp-content/themes/popularfx/inc/customizer.php:294
Stack trace:
#0 .../wp-includes/class-wp-hook.php(303): popularfx_customize_register(Object(WP_Customize_Manager))
#1 .../wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 .../wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 .../wp-includes/class-wp-customize-manager.php(933): do_action('customize_regis...', Object(WP_Customize_Manager))
#4 .../wp-includes/class-wp-hook.php(303): WP_Customize_Manager->wp_loaded('')
#5 .../wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#6 .../wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#7 .../wp-settings.php(600): do_action('wp_loaded')
#8 .../wp-config.php(90):

Can you please help assist. Can you send me a new recovery mode link that works and I can try this, thank you.

Change History (2)

#1 @costdev
3 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Severity changed from blocker to normal
  • Status changed from new to closed
  • Version 5.8.3 deleted

Hi @FusionHealthandFitness, welcome to Trac!

Sorry to hear that you're having trouble with your website.

Trac is for the development of WordPress Core rather than providing WordPress support. You can get some help from the folks over on the support forums.

Best of luck!

#2 @sabernhardt
3 years ago

  • Description modified (diff)
Note: See TracTickets for help on using tickets.