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Opened 3 years ago

Closed 3 years ago

#55738 closed defect (bug) (invalid)

Can't delete text in size chart field on product page (woocommerce)

Reported by: madgeshatbox's profile madgeshatbox Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:

Description

Can't remove text or images from the size chart field for product pages. Don't know if this is WordPress bug or Woocommerce. I can replace the text or image by typing in new text and changing the color to white so that it doesn't show. This fix still leaves the tab in place for the product page. I would rather not have the tab at all if don't need it for that product.

Attachments (2)

Screen Shot 2022-05-15 at 4.20.20 PM.png​ (83.2 KB) - added by madgeshatbox 3 years ago.
size chart
Screen Shot 2022-05-15 at 4.27.30 PM.png​ (2.1 MB) - added by madgeshatbox 3 years ago.
size chart tab

Change History (3)

@madgeshatbox
3 years ago

size chart

@madgeshatbox
3 years ago

size chart tab

#1 @costdev
3 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed
  • Version 5.9.3 deleted

Hi @madgeshatbox, welcome to Trac!

This appears to be an issue with a plugin for WooCommerce that implements the Size Chart.

You can check Plugins > Installed Plugins to see if there is a plugin that adds the Size Chart to WooCommerce.

  • If there is a plugin, click "View details" for that plugin, then click the "Support" tab and post a topic to get some help from the plugin author.
  • If not, this may be an issue with your current theme/child theme. Reach out to the folks on ​the support forums.

As this isn't an issue within WordPress Core, I'll close this ticket as invalid, but not because your issue in invalid, it's just the status we use when there's no action that we can take to fix the issue here on Trac.

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