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Opened 3 years ago

Closed 3 years ago

#55980 closed defect (bug) (invalid)

IP address blocked by Defender

Reported by: keepingittogether's profile keepingittogether Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Login and Registration Keywords:
Focuses: administration Cc:

Description

When trying to sign into my wordpress/showit account, I am getting an error stating "The administrator has blocked your IP from accessing this website." This is being done by defender.

Currently all access to my site is blocked.

Change History (3)

#1 follow-up: @costdev
3 years ago

  • Keywords reporter-feedback added

Hi @keepingittogether, welcome to Trac!

By Defender, are you referring to the Defender Security plugin?

#2 in reply to: ↑ 1 @keepingittogether
3 years ago

Yes.

Replying to costdev:

Hi @keepingittogether, welcome to Trac!

By Defender, are you referring to the Defender Security plugin?

#3 @sabernhardt
3 years ago

  • Focuses accessibility removed
  • Keywords reporter-feedback removed
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Thanks for confirming.

The ​plugin documentation gives guidance to regain access when your IP is blocked.

If you need further help, the ​Defender support forum would be a better place to ask. (WPMU DEV has a ​contact form, too, but you may need an account there to ask support questions.)

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