My site has been hacked

[tarek120]

Ladies and gentlemen, WordPress team
The truth is, I have a big problem and I hope you can help me solve it if possible.
Someone hacked my computer and stole my domain password
And change the password for my WordPress site
Now I can't access the domain, email, or even my WordPress site
This happened 7 days ago. Since then, I've been trying hard to get my site back
I have the username and the old password
I designed the entire website from my computer
You can match the IP numbers of my computer
Ads are activated on the site through Google Adsense from my Gmail account
The sitemap was created from my Gmail account
Can you help me
Thank you all

[costdev]

Hi @tarek120, welcome to Trac!

First, I am very sorry to hear that your website was hacked. It is a stressful situation and I empathise with you.

Second, in order to get the right help, here are some steps you can take:

1. Contact your hosting provider and report that your website was hacked. They should be able to take appropriate action to help secure the account.
2. Read ​FAQ: My site was hacked, which provides further information.
3. Afterwards, reach out on ​the support forums to get help carrying out any other steps you would like to take.

Third, here on Core Trac, we are unable provide assistance with the situation, as Trac is focused on the development of the WordPress Core software. The resources above will help you to regain control of your website, secure it, and secure your local system. I will close this ticket as invalid, which is the keyword we use when there are no further actions we are able to take here on Trac.

Finally, I wish you the best in resolving this as quickly and smoothly as possible.