Opened 4 years ago
Closed 4 years ago
#56710 closed defect (bug) (invalid)
Fotos do not render at all on the webpage due to a file error created by wp_optimize
| Reported by: | heyitsmay20 | Owned by: | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Media | Version: | |
| Severity: | normal | Keywords: | |
| Cc: | Focuses: |
Description
Good afternoon,
My hosting and I found a quite important bug caused by the wp-optimize plugin, this results in the media on the webpage not to render at all. This error is caused by a form of a route error. Each time that the image is converted to .webp format to improve the performance, wordpress can not find the route referenced by the plugin
PHP Warning: file_exists(): open_basedir restriction in effect. File(.webp) is not within the allowed path(s): (/usr/home/hostname.com/:/home/hostname.com/:/usr/home/services/:/usr/share/php74/) in /usr/home/hostname.com/web/wp-content/plugins/wp-optimize/webp/class-wpo-webp-alter-html.php on line 211
Line 211 from the folder class-wpo-webp-alter-html.php makes reference to the variable which defines the route, and this appears to be incorrect:
file_exists($filename
We would like some help in fixing this error, we can also provide a copy of the file in question
![(please configure the [header_logo] section in trac.ini)](/chrome/site/your_project_logo.png)
Hi @heyitsmay20 and welcome to WordPress Core Trac! This system is used to track bugs in WordPress Core, not plugins.
Try asking for help in the WP Optimize support forum.