Make WordPress Core

Opened 16 months ago

Closed 16 months ago

Last modified 16 months ago

#57406 closed defect (bug) (invalid)

Visual Bug

Reported by: noneil's profile noneil Owned by:
Milestone: Priority: normal
Severity: trivial Version:
Component: Administration Keywords:
Focuses: ui Cc:

Description

Hello,

I have a visual bug request from GoDaddy Support. I've been experience the Dashboard heading text jump down. It's only happens on 1 site. If I create a local wordpress site or another wordpress site, it's fixed. It's only happen on 1 wordpress site and I don't know how to fix it. I've attached a video.

Videohttps://youtu.be/Y7Tbnu9MmNI

Sincerely,

Nick

Attachments (1)

Screen Shot 2022-12-30 at 1.15.36 PM.png (214.7 KB) - added by noneil 16 months ago.

Download all attachments as: .zip

Change History (5)

#1 @bgoewert
16 months ago

  • Component changed from General to Administration
  • Focuses ui added
  • Keywords reporter-feedback added
  • Severity changed from normal to trivial

Hello @noneil and welcome to WordPress Trac!

I'm sorry to hear you are having issues with the dashboard. This does not seem like an issue with WordPress itself, especially if it is only happening on this particular site.

Just to be sure, could you please provide a little more information about your environment?

  • Version of WordPress
  • Plugins
  • Themes
  • Anything else you think might be helpful

Looking at possible causes, it may be an empty update-nag or similar admin notice.

This is what the regular update-nag looks like.

https://i.imgur.com/r3YBv3Y.png

This is after removing all the contents, including the extra notice classes, leaving an empty <div class="update-nag"></div>.

https://i.imgur.com/7YZQvkC.png

#2 @noneil
16 months ago

Hello,

Thank you for the reply. That make sense that it's an update nag. How do I remove it? GoDaddy is our hosting provider.

WordPress Version: 6.1.1
Plugins: Up to date
Themes: Up to date

It only happens when I activate WooCommerce and when I had WooCommerce installed and activated before, I didn't have an issue.

Sincerely,

Nick

#3 @bgoewert
16 months ago

  • Resolution set to invalid
  • Status changed from new to closed

Hello again @noneil,

It sounds like this is an issue with WooCommerce or one of you other plugins, and not with WordPress itself. This ticketing system (Trac) is used for bug reports and enhancements for the WordPress core software, not individual support issues or questions.

Due to this being an issue with a plugin, I'll be closing this ticket. Please check out the dedicated support forums for further help: https://wordpress.org/support/forums/

Or, if you know that this only happens when you activate WooCommerce, you can open a ticket with them here and they may also be able to help: https://woocommerce.com/my-account/create-a-ticket/

#4 @desrosj
16 months ago

  • Keywords reporter-feedback removed
  • Milestone Awaiting Review deleted
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