Make WordPress Core

#57944 closed defect (bug) (invalid)

Mise a jour des données wordpress qui a fait planté tout mon site

Reported by: ptitesouris's profile ptitesouris Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:

Description

Bonjour,

Je me permet de vous contacter car après la mise à jour de la base de données wordpress, mon site a totalement planté.
En effet, je n'ai plus accès au SEO et ne peux donc pas finaliser les description de mes catégorie, je n'ai plus accès à la page d'accueil et la page client de woocommerce.
De plus, de nombreuses erreur 403 s'affichent aléatoirement lorsque je veux faire quelque chose.
J'ai essayée de revenir a une ancienne sauvegarde mais rien y fait. Comment puis-je faire?

Change History (2)

#1 @sebastienserre
13 months ago

Hello @ptitesouris

Thank you for reporting this.

WordPress is maintained and developed by volunteer all around the world.
So Trac ticket must be opened in English to allow every one to understand the issue.

The Trac system is here to fix & improve WordPress Core. In your case, we can think the issue may come from a plugin.

You should open a support ticket at https://wordpress.org/support/forum/how-to-and-troubleshooting/(English) or https://wpfr.net/support/ (French).

Regards

#2 @audrasjb
13 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Severity changed from critical to normal
  • Status changed from new to closed
  • Version 6.1.1 deleted

Hello and welcome to WordPress Trac,

As said above, this website is used to report issues related to WordPress Core, not third party plugins. You may want to open a request for support on the support forums shared above by Sebastien. Let's close this ticket as it is not directly related to WP Core :)

Note: See TracTickets for help on using tickets.