Make WordPress Core

Opened 14 months ago

Closed 14 months ago

Last modified 5 months ago

#58166 closed enhancement (invalid)

Warning about future upgrade

Reported by: ufdu's profile ufdu Owned by:
Milestone: Priority: normal
Severity: normal Version: 6.2
Component: Upgrade/Install Keywords:
Focuses: Cc:

Description (last modified by sabernhardt)

I am having a LOT of issues with WordPress.com website: www.GalaxiFlorida.com.

Since 6.2 update, my site has been non-functioning and this is an important time of year for us. Apparently, the Oxigeno theme I use is not currently updated or supported. I use HostGator for hosting and they are having issues with fixing my site as well. I cannot even access my WP log in and panel to make changes.

I have gotten the site reverted back to 6.1 and WP continuously updates it back to 6.2 and then the site goes down again or has severe issues. This is getting increasingly frustrating as my organization is losing money every day that the site is down!

Please advise as I am thoroughly aggravated by the whole situation and have been dealing with it for weeks.

A suggestion would be to send an email out prior to the updates and have an end user accept or deny the upgrade. The notification should also tell users what themes are NOT supported at the time of change to avoid headaches like this.

Looking forward to some sort of resolution.

Best,

Chip Skinner
President
GALAXI

Change History (3)

#1 @NekoJonez
14 months ago

  • Resolution set to invalid
  • Severity changed from critical to normal
  • Status changed from new to closed

Hi and welcome to WordPress Core Trac!

Because you seem to have the WordPress.com service, it is probably best to contact their support:
https://wordpress.com/support/

Since WordPress Trac is used for WordPress core development and not for support.

#2 @sabernhardt
14 months ago

  • Component changed from Bundled Theme to Upgrade/Install
  • Description modified (diff)
  • Summary changed from 6.2 upgrade FUBARed Oxigenio themed website to Warning about future upgrade
  • Type changed from defect (bug) to enhancement

Oxigeno has had a few updates over the past few years, though paid themes probably are not often updated automatically like core is. The problem may be fixed by version 1.3.5 (released March 30).

To prevent automatic core updates, you could add this to the wp-config.php file if you have access to that:

define( 'WP_AUTO_UPDATE_CORE', false );

(above the /* That's all, stop editing! Happy publishing. */ line)

#3 @swissspidy
5 months ago

  • Milestone Awaiting Review deleted
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