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Opened 9 months ago

Last modified 9 months ago

#59170 new defect (bug)

Overlapping text when posting using iPhone

Reported by: readonecc's profile readonecc Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 6.3
Component: Editor Keywords: reporter-feedback needs-testing-info has-screenshots
Focuses: Cc:


I have a website and I always get article submissions from authors, they write using Microsoft Office (maybe they use a bit older version, because the new 365 desktop version has no problem), on my iPhone I open the article using Office 365, and a strange thing happens :

  1. If I use a block editor, the text will overlap
  2. If I use the classic editor, many spaces are lost so that many words are attached without spaces.

here I provide you an example of overlapping text:
the website is freshly installed using twenty twenty three theme.

Change History (3)

#1 @readonecc
9 months ago

  • Component changed from Text Changes to Editor
  • Severity changed from critical to normal

This ticket was mentioned in Slack in #core-test by ironprogrammer. View the logs.

9 months ago

#3 @ironprogrammer
9 months ago

  • Keywords reporter-feedback needs-testing-info has-screenshots added; needs-patch removed

Welcome to Trac, @readonecc, and thank you for the report!

In the attached screenshot, it appears that the text is not wrapping to the next line, causing the copy to render wider than the screen. Is this the issue being described?

Perhaps some formatting from the pasted text might be causing an issue, but would you please clarify the testing instruction steps needed to reproduce this issue? This should include steps taken in the mobile site, as well as what happens on desktop. Thank you!

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