Add Blue Checkmark | Plugin Support Topics

[generosus]

Issue:

Currently, plugin support topics are labeled as "Resolved" with a Green checkmark.

Unfortunately, plugin developers are also using (and abusing) the Green checkmark as an indicator that they viewed and answered the topic, but no necessarily "Resolved" it.

Here's one good example: ​https://prnt.sc/jvlYgHxPuhQS

This is causing confusion and frustration amongst plugin users who are searching for a real fix or solution to their issue(s).

Solution:

Based on the above, I would like to recommend the creation and placement of a Blue checkmark next to the support topic to indicate it has been viewed and answered by the plugin developer. If and when the topic is truly resolved, the topic owner or the developer can then change the topic to "Resolved" (Green checkmark).

Implementation (Summary):

1. Add "answered" to the topic Status dropdown box. Details: ​https://prnt.sc/Zqc0ir35Wr5L
2. When "answered" is selected, a Blue checkbox is placed next to the support topic.

Benefits:

1. Eliminate "tug of wars" between the topic owner and plugin developer concerning the final resolution to a plugin issue.
2. Plugin users can identify and view "real" plugin solutions a lot faster.

Cheers!

[NekoJonez]

Hello there

Thank you for your idea, but this isn't the correct Trac.
You should report this idea at this trac: ​https://meta.trac.wordpress.org/

I'm going to close this ticket here since there is nothing the core team can do here. Which doesn't make your idea invalid.

Kind regards