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Opened 3 years ago

#60005 new defect (bug)

Video block shows a blank white square with play button instead of video placeholder in mobile view.

Reported by: rednasp1 Owned by:
Priority: normal Milestone: Awaiting Review
Component: Editor Version: 6.4
Severity: normal Keywords:
Cc: Focuses:

Description

Hello!

I am using Sensei LMS to create fitness courses on my clients website. I am using video block in the editor to add short instructional videos in the course. Everything works great but when i check the course in mobile the video shows as a blank white page with play button. When i click play the video starts and everything works, but we would like to have video shown correctly like in the pc and tablet view. I contacted Sensei support and they troubleshooted it, they said that the issue is not related to their plugin.

Attachments (2)

mob view.PNG​ (210.3 KB ) - added by rednasp1 3 years ago.
mobile view
pc view.PNG​ (370.8 KB ) - added by rednasp1 3 years ago.
pc view

Download all attachments as: .zip

Change History (2)

@rednasp1
3 years ago

mobile view

@rednasp1
3 years ago

pc view

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