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Opened 9 months ago

Last modified 4 months ago

#60419 new enhancement

Emails: Your Site is Experiencing a Technical Issue

Reported by: paaljoachim's profile paaljoachim Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 5.2
Component: Bootstrap/Load Keywords:
Focuses: Cc:

Description

I have noticed that the emails regarding:

"Your Site is Experiencing a Technical Issue"

Seems to have the same phrasing even though some errors will bring the site down while other errors will not.

I have received these error types of emails

Error Details

=============

An error of type E_ERROR was caused in line 52 of the file....

I jump a bit when I get these emails as I wonder if the site has gone down. It seems the E_ERROR errors do not bring the site down. It seems really nothing happens when this error is seen. I have been told over and over to ignore these types of errors.

This then comes back to...
Whether messaging is/can/should be tailored depending on the type of error?

I know it would be helpful if the really fatal errors show an more seriousness tone than the errors that are usually not that fatal. Having different wording based on the type of error will be very helpful.

Thanks.

Change History (3)

This ticket was mentioned in Slack in #core-upgrade-install by paaljoachim. View the logs.


9 months ago

#2 @costdev
9 months ago

  • Component changed from General to Bootstrap/Load
  • Version set to 5.2

The Recovery Mode Email Service was introduced in [44973] for #46130 and #44458.

Setting the ticket's Version property to 5.2.

This ticket was mentioned in Slack in #core-upgrade-install by paaljoachim. View the logs.


4 months ago

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