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Opened 5 months ago

Closed 5 months ago

#60951 closed defect (bug) (reported-upstream)

Preview for templates page two not openable

Reported by: reinilda's profile reinilda Owned by:
Milestone: Priority: normal
Severity: normal Version: 6.5
Component: Editor Keywords:
Focuses: Cc:

Description

Hej everyone,

I wrote to @macmanx in the ​wordpress forum and he told me to create a report.

Briefly some facts:

  • Only occurs when using Firefox, even in the private tab (without plugins)
  • Does not occur in Firefox version 115.9.1 ESR
  • I am using the current version of WordPress 6.5

I have created a ​screencast to illustrate this.

Here is a brief “description”:
When selecting a template, the problem is that, for example, tabs (such as “Banner” or “Call to action”) that display templates on several pages cannot be called up.
When I click on the arrow at the bottom to go to the next page, the window simply closes and I get to the page where I wanted to add a template.

The “All” tab displays < 1 of 18 > pages. However, this only happens if you click on the double arrow at the bottom.

If I go to the “All” tab to get a complete overview of all templates, this also closes when I use the double arrow (to go directly to the last page).

One last point: @macmanx confermed that issue on Safari and I see it on the latest version (124.0.2) of firefox. This issue startet some weeks ago and I can not remember when it was introduced.

Thank you for looking into this and many greetings.

Attachments (1)

Template_problem.mp4​ (7.2 MB) - added by reinilda 5 months ago.
Preview for templates page two not openable

Change History (3)

@reinilda
5 months ago

Preview for templates page two not openable

#1 @macmanx
5 months ago

  • Component changed from General to Editor

I cannot reproduce the issue under Vivaldi 6.6.3271.57 (Chromium 122), so it would seem that the feature only works properly under Chromium browsers.

Last edited 5 months ago by macmanx (previous) (diff)

#2 @poena
5 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to reported-upstream
  • Status changed from new to closed

Hi @reinilda
Thank you for the report. The video also clearly describes the problem.
Because this is a problem with the block editor, it needs to first be fixed in the Gutenberg plugin.

I searched the GitHub repository where problems with the block editor are being tracked,
and I found this issue:

Inserter: Going to second page in patterns category closes entire sidebar
​https://github.com/WordPress/gutenberg/issues/55043

It was closed because people were unable to reproduce it.
I have now reopened it and any further discussions can continue there.

I will close this ticket.

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