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Opened 5 weeks ago

Closed 4 weeks ago

#61158 closed defect (bug) (worksforme)

Lightbox effect doesn't work

Reported by: barneysculptmonkey's profile barneysculptmonkey Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version:
Component: Upgrade/Install Keywords:
Focuses: Cc:

Description

Lightbox doesn't work on images after updating WordPress from 6.4.4 to 6.5.2. I am using the 2024 theme v1.1.

I have tried disabling all plugins! Still doesn't work. Only after a rollback to 6.4.4 does the lightbox effect work.

Please help. I have upgraded back to 6.5.2 to allow you to see the problem.

Here's my staging site: http://www.sculptmonkey.esy.es
My Live site is: https://www.sculptmonkey.com

Change History (7)

#1 @barneysculptmonkey
5 weeks ago

Wordpress automatically upgraded my staging site to version 6.5.3. The "Lightbox effect" still doesn't work!
Here's my staging site (6.5.3): http://www.sculptmonkey.esy.es
My Live site is (6.4.4): https://www.sculptmonkey.com

Regards,
Barney

#2 follow-up: @chiragrathod103
5 weeks ago

@barneysculptmonkey In the staging site looks like there was a cache issue in your site.

#3 in reply to: ↑ 2 @barneysculptmonkey
5 weeks ago

Replying to chiragrathod103:

@barneysculptmonkey In the staging site looks like there was a cache issue in your site.

Thank you for that information. I use W3 Total Cache and I have cleared the cache several times. It doesn't work. My only solution to get this to work was to roll back to 6.4.4 on my live site. Can you share some steps to resolve that?

Thank you for your time!

#4 follow-up: @jhimross
4 weeks ago

  • Resolution set to invalid
  • Status changed from new to closed

@barneysculptmonkey I tried replicating the issue using WordPress 6.5.3, no other plugins enabled, and using twenty twenty four, but the lightbox seems to be working as expected. See this:- https://share.zight.com/bLubmvWE

To test if it's really the cache that's causing the issue, temporarily disable all of your plugins, including W3 Total Cache.

Please also try to re-enable the "expand on click" feature in the style settings. Watch: https://share.zight.com/Wnu8N5RY

#5 @jhimross
4 weeks ago

  • Resolution invalid deleted
  • Status changed from closed to reopened

#6 in reply to: ↑ 4 ; follow-up: @barneysculptmonkey
4 weeks ago

Replying to jhimross:

@barneysculptmonkey I tried replicating the issue using WordPress 6.5.3, no other plugins enabled, and using twenty twenty four, but the lightbox seems to be working as expected. See this:- https://share.zight.com/bLubmvWE

To test if it's really the cache that's causing the issue, temporarily disable all of your plugins, including W3 Total Cache.

Please also try to re-enable the "expand on click" feature in the style settings. Watch: https://share.zight.com/Wnu8N5RY

Thank you for the reply. I have been traveling and I couldn't test this out. I'll test this out today and get back to you!

#7 in reply to: ↑ 6 @barneysculptmonkey
4 weeks ago

  • Resolution set to worksforme
  • Status changed from reopened to closed

Replying to barneysculptmonkey:

Replying to jhimross:

@barneysculptmonkey I tried replicating the issue using WordPress 6.5.3, no other plugins enabled, and using twenty twenty four, but the lightbox seems to be working as expected. See this:- https://share.zight.com/bLubmvWE

To test if it's really the cache that's causing the issue, temporarily disable all of your plugins, including W3 Total Cache.

Please also try to re-enable the "expand on click" feature in the style settings. Watch: https://share.zight.com/Wnu8N5RY

Thank you for the reply. I have been traveling and I couldn't test this out. I'll test this out today and get back to you!

::UPDATE::
Deleting W3 Total Cache resolved the issue. I'll now have to hunt for alternatives. Thank you so much!!

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