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Opened 5 months ago

Closed 5 months ago

#61241 closed defect (bug) (invalid)

DUO MFA does conflicts with WP plugins. Error: "Error Decoding DUO result. Confirm device clock is correct"

Reported by: cslagle's profile cslagle Owned by:
Milestone: Priority: normal
Severity: normal Version: 6.5.3
Component: Plugins Keywords: 2nd-opinion
Focuses: Cc:

Description

I am unable to activate the Duo Universal prompt plugin without disabling most of the WP plugins (WPForms, WPForms User Registration, WP Login & Logout Redirect and WP Mail Logging). I have been trouble shooting this with Duo since it claims it is having issues decoding duo result but when they check their logs, everything is okay. With the given error, since it mentions the system clocks makes me think that the plugins are stripping or modifying the timestamp portion of the API response from DUO.

Would it be possible to have WordPress check the logs generated on their end to see more details about the error message.

Change History (1)

#1 @TimothyBlynJacobs
5 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi @cslagle,

I'm sorry to hear you're having trouble with your WordPress site. This is the WordPress Trac instance and it is used only for managing bugs and features in the Core WordPress software, not plugins.

The best place to get help, however, is the WordPress Forums. It looks like you are using the Duo plugin, which has it's forums here.

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