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Opened 5 months ago

Closed 5 months ago

#62481 closed defect (bug) (invalid)

Spectra and Astra Plugins break website -

Reported by: qwestseller's profile qwestseller Owned by:
Milestone: Priority: normal
Severity: critical Version: 6.6.2
Component: Plugins Keywords:
Focuses: css Cc:

Description

I am using the Spectra plugin - ZERO stars - I took all summer to build 4 sites - I have been building websites for over 25 years. The server team found Spectra corrupts theme and then fail to load site - The server engineers said "Astra plugin does not generate a requests to load assets, and because no assets are being generated, there is no apparent error to report, making the troubleshooting more difficult." But then they reproduced the error in 3 different browsers. THen they isolated it to Spectra and asked me to reach out to Spectra.

When I reached out to company with screenshots and hours of troubleshooting info with Server engineers we isolated the problem to spectra. Then the Brainstormforce support blew me off telling me to simple tests already done and failed to review or comment on screenshots. Screwed my customers with this Astra theme ands Spectra (broken) plugin. They blew me off

Change History (1)

#1 @desrosj
5 months ago

  • Keywords has-screenshots removed
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi @qwestseller,

Welcome to Trac!

I'm really sorry to hear that you're having problems with your WordPress sites.

Unfortunately, this Trac instance is for tracking bugs and enhancements to the Core WordPress software, and it seems that there's nothing that can be done to address your issue here.

If you still need support, the WordPress.org Support Forums would be a better place to reach out for assistance.

Note: See TracTickets for help on using tickets.