Opened 6 months ago
Closed 6 months ago
#62552 closed defect (bug) (duplicate)
Parts of the customizer accordion are not working correctly.
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Severity: | major | Version: | 6.7 |
| Component: | Customize | Keywords: | |
| Focuses: | Cc: |
Description
Hi,
I have several installations running with Customizr theme.
Since last upgrades, the Customizer menu points with sub texts (General settings, Header, Main content, ...) do not react on mouse clicks any more, with the result you cannot reach these settings.
I checked the behavior on different installations using Edge and Firefox, but always the same.
I tried to figure out, if there are specific changes in the code that cause these problems, but I am not so deep in your framework to understand the mechanisms behind.
Hope you can fix this error soon.
Thx for your help.
Best,
Thomas
Attachments (1)
Change History (3)
#2
@
6 months ago
- Component changed from Administration to Customize
- Milestone Awaiting Review deleted
- Resolution set to duplicate
- Status changed from new to closed
- Version changed from 6.7.1 to 6.7
Hi and thanks for the report!
We are already tracking this issue in #62494, if you would like to join the discussion there.
Customizr and Hueman share the same author, but the Customizr support forum has its own topics about this, too.
https://wordpress.org/support/topic/can-no-longer-access-global-settings/
Hi,
I just checked other Themes using the customizer like Neve or Balanced Blog.
They have no sub texts and work fine.
So please focus when testing on Customizr theme.
I also checked for Javascript errors - there are no...