Make WordPress Core

#62552 closed defect (bug) (duplicate)

Parts of the customizer accordion are not working correctly.

Reported by: tdoerscheln Owned by:
Priority: normal Milestone:
Component: Customize Version: 6.7
Severity: major Keywords:
Cc: Focuses:

Description

Hi,
I have several installations running with Customizr theme.

Since last upgrades, the Customizer menu points with sub texts (General settings, Header, Main content, ...) do not react on mouse clicks any more, with the result you cannot reach these settings.

I checked the behavior on different installations using Edge and Firefox, but always the same.

I tried to figure out, if there are specific changes in the code that cause these problems, but I am not so deep in your framework to understand the mechanisms behind.

Hope you can fix this error soon.

Thx for your help.

Best,
Thomas

Attachments (1)

menu entries with sub texts do not work.png​ (25.1 KB ) - added by tdoerscheln 23 months ago.

Download all attachments as: .zip

Change History (3)

#1 @tdoerscheln
23 months ago

Hi,
I just checked other Themes using the customizer like Neve or Balanced Blog.
They have no sub texts and work fine.

So please focus when testing on Customizr theme.

I also checked for Javascript errors - there are no...

#2 @sabernhardt
23 months ago

  • Component Administration → Customize
  • Milestone Awaiting Review
  • Resolution → duplicate
  • Status new → closed
  • Version 6.7.1 → 6.7

Hi and thanks for the report!

We are already tracking this issue in #62494, if you would like to join the discussion there.

Customizr and Hueman share the same author, but the Customizr support forum has its own topics about this, too.
​https://wordpress.org/support/topic/can-no-longer-access-global-settings/

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