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Opened 2 months ago

Closed 2 months ago

#62576 closed defect (bug) (duplicate)

Issue with displayed elements since 6.7.X

Reported by: tlgtimeshare's profile tlgtimeshare Owned by:
Milestone: Priority: normal
Severity: normal Version: 6.7.1
Component: Media Keywords: has-screenshots
Focuses: Cc:

Description

Something is forcing the images to 781px x 781 px and it’s NOT WP Bakery Page Builder which the site is built with. The site was fine up to 6.2.2 but since 6.7.X has been displaying element images oversized or as thumbnails and not respecting the displayed size.

You can see the issue at https://stage.travelandleisure.co.uk/ home page testimonials footer of page (password to view site: LetMeInNow). I will attach a screen shot too.

The correct display can be seen at: https://www.travelandleisure.co.uk/

Theme is Responsive Pro which was bundled with this site.|

At the moment I am stuck on 6.2.2. until I can find a resolution. This was never present on any build of WordPress until 6.7.X

Attachments (1)

Testimonials_BROKEN.png (1.7 MB) - added by tlgtimeshare 2 months ago.
Image of broken element (image sizes being forced too big)

Download all attachments as: .zip

Change History (5)

@tlgtimeshare
2 months ago

Image of broken element (image sizes being forced too big)

#1 @mukesh27
2 months ago

  • Component changed from Bundled Theme to Media
  • Focuses javascript removed
  • Milestone Awaiting Review deleted
  • Resolution set to duplicate
  • Status changed from new to closed

Duplicate of #62515.

#2 @joemcgill
2 months ago

Thanks for the report @tlgtimeshare. I'm unable to observe the issue you're describing when visiting the staging site you've linked to and images are displaying at 150px x 150px while viewing on Chrome v131.

If you have any additional information that would help observe the bug could you please add them to #62515 so we can track this all in one place? Thanks!

#3 @tlgtimeshare
2 months ago

  • Resolution duplicate deleted
  • Status changed from closed to reopened

Hi we tested some CSS for the page which is why it was showing at 150px x 150px

.testimonial-image img.attachment-thumbnail.size-thumbnail.wp-post-image {
width: 150px;
}

I have since removed this so you can see it stretched. I appreciate this is now marked as duplicate, but just wanted to make you aware of our "workaround". Thanks.

You can close this as required.

Last edited 2 months ago by tlgtimeshare (previous) (diff)

#4 @mayanktripathi32
2 months ago

  • Resolution set to duplicate
  • Status changed from reopened to closed

Duplicate of #62515.

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