Make WordPress Core

Opened 12 months ago

Closed 12 months ago

Last modified 11 months ago

#62640 closed defect (bug) (worksforme)

Site works fine in staging but not in live mode

Reported by: barrett1308's profile barrett1308 Owned by:
Milestone: Priority: normal
Severity: normal Version: 6.7.1
Component: Upgrade/Install Keywords:
Focuses: Cc:

Description

Hi team,
After installing version 6.7.1 I'm experiencing a blank page when trying to add a page or group. This does not occur when in staging mode.

Attachments (8)

Screenshot Plugins 1 in staging.jpg (310.0 KB) - added by barrett1308 12 months ago.
Screenshot in staging New Group.jpg (271.2 KB) - added by barrett1308 12 months ago.
Screenshot New Page:post Live.jpg (92.3 KB) - added by barrett1308 12 months ago.
Screenshot New Group Live.jpg (105.3 KB) - added by barrett1308 12 months ago.
Screenshot Plugins 2 in staging.jpg (277.3 KB) - added by barrett1308 12 months ago.
Screenshot Plugins 1 Live.jpg (345.6 KB) - added by barrett1308 12 months ago.
Screenshot Plugins 2 Live.jpg (381.2 KB) - added by barrett1308 12 months ago.
Screenshot in staging New Page:post.jpg (214.9 KB) - added by barrett1308 12 months ago.

Download all attachments as: .zip

Change History (14)

#1 in reply to: ↑ description @barrett1308
12 months ago

Replying to barrett1308:

Hi team,
After installing version 6.7.1 I'm experiencing a blank page when trying to add a page or group. This does not occur when in staging mode.

#2 @barrett1308
12 months ago

So I have figured the problem. I tested logging in from another computer and all it okay. Then back to me desktop iMac and tried on Safari - all okay. So I deleted the Google Chrome app and reinstalled it. Still the problem exists...I tried signing out of my Google account and back in. Problem still exists...

#3 @mosescursor
12 months ago

In some cases Chrome stores cache and cookies and these could affect your site development. Clear them and check

Try using Chrome in Incognito Mode. This could help incase of an extension problem.

If clearing cache and disabling extensions doesn't help, you could try resetting Chrome to its default settings.

Let me know how this goes after these 3.

#4 @barrett1308
12 months ago

Thank you @mosescursor. this has resolved the problem. Appreciate

#5 @barrett1308
12 months ago

  • Resolution set to worksforme
  • Status changed from new to closed

#6 @desrosj
11 months ago

  • Milestone Awaiting Review deleted
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