Opened 8 weeks ago
Closed 6 weeks ago
#62719 closed defect (bug) (invalid)
Error message when uploading pictures into a blog post
Reported by: |
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Owned by: | |
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Milestone: | Priority: | normal | |
Severity: | normal | Version: | 6.7.1 |
Component: | Upload | Keywords: | |
Focuses: | Cc: |
Description
Hello,
I am uploading images since several weeks without any issue. But since around 2 weeks, I receive the following error message for some of the images, especially after I have uploaded the first ones already without any issue:
"The server cannot process the image. This can happen if the server is busy or does not have enough resources to complete the task. It may help to upload a smaller image. The maximum size should not exceed 2560 pixels."
I checked the images and they all have proper pixel sizes and are below 1MB and also JPG format.
I wonder if the above is somehow related to a change maybe my German managed WP provider Strato did in their server settings, but they said no.
Is there anything on my / WP end what could help?
Thank you and have a nice XMAS! :-)
Attachments (1)
Change History (5)
#1
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8 weeks ago
what I forgot to mention is, that besides the error message, all images are uploaded to media library and selecteable if I open the blog post again.
#2
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8 weeks ago
Hi @reiseabenteuerlich, Thanks for bringing this up.
Based on what you've described, this appears to be a server configuration issue.
Since your images are well within size limits and the files are reaching the media library, this strongly suggests a server resource constraint during image processing.
I would insist on checking PHP memory limits timeout settings and server logs during upload attempts for any image processing (GD/ImageMagick) related logs.
Happy Holidays to you too!
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