Reporting a plugin bug

[superaydavis]

The compliance plugin seems to be stuck on a blank white sheet and preventing me from opening any menus or plugs on my site.

[swissspidy]

Hi there and welcome to WordPress Trac!

Here we work on issues in WordPress core itself. For issues with plugins, please reach out to the respective plugin's support.

[superaydavis]

Many thanks for responding.

I have tried this option, but as the page=complianz&websitescan# is frozen, I cannot access their support system or any other.

Also, though I appreciate your suggestions, the plugin was not ordered, bought, or installed by me; rather, it came as a package when I subscribed to WordPress.org. Besides, this has more to do with WordPress, especially as I am unable to use WordPress because the whole page is frozen.

I would appreciate you taking a closer look at my dilemma with the hope that I can soon start using wordpress.org again;

I have attached a screenshot of what I am experiencing hoping a solution will soon be found.

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Many thanks
radavis[]

[knutsp]

1. WordPress.org does not, and can not, install anything on your site
2. Your issue is not a bug in the WordPress core software
3. This place is not a support forum
4. Please follow the advice and use the support forums on ​https://wordpress.org/support/forums/ or contact your host to learn how to delete a plugin using a file manager.

This ticket is closed because there is no action that can be taken from here, given the described issue. Please do not reopen, and commments may be added in any case.

[sabernhardt]

Complianz has:

• ​Cookie Consent plugin support forum
• ​support on their site (probably better if you have the premium version)
• ​Terms and Conditions plugin support forum, if you have that