Opened 6 weeks ago
Last modified 6 weeks ago
#63054 new defect (bug)
Back end media library display problem
Reported by: |
|
Owned by: | |
---|---|---|---|
Milestone: | Awaiting Review | Priority: | normal |
Severity: | major | Version: | 6.7.2 |
Component: | Media | Keywords: | reporter-feedback |
Focuses: | Cc: |
Description
I'm using WordPress 6.72, and the media library is not showing any images from my library in grid mode, so I'm not able to insert featured images into posts.
I have disabled all plugins and it is still broken. The front end works fine. The site is at https://sunrooms2.com/
Note: See
TracTickets for help on using
tickets.
Welcome to your first ticket, Jontubmen! 🎉 We’re excited to have you on board.
Could you please try the following steps to help troubleshoot the issue?
Switch to a Default Theme – Activate a default theme like Twenty Twenty-Four to rule out theme-related conflicts.
Check Your PHP Version – Ensure you're using PHP 8.0 or higher for compatibility.
Check for Console Errors – Open your browser’s developer tools (F12) and check for JavaScript errors in the Console tab while loading the media library.
Enable Debug Mode – Add the following to wp-config.php:
define('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false);
Afterward, check the log at wp-content/debug.log for any errors.
Confirm Theme is Up to Date – Make sure your theme is the latest version.
Looking forward to your findings! Let me know if you need any help as you go along. Again, welcome aboard! 😊