Site Health: Directory size stuck in loading state

[shsajalchowdhury]

I am testing WordPress Core. But I got this critical error in site health.

Here is the screenshot and my test server information.
​https://prnt.sc/Wsyo9PpljQGV
​https://prnt.sc/Ld2nhOw9SyEi

The Directories and Category sizing keep loading.
​https://prnt.sc/DHG4tOF5K_ju

`
### wp-core ###

version: 6.8-beta1
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: Missing header/body separator

### wp-paths-sizes ###

wordpress_path: /wordpress
wordpress_size: loading...
uploads_path: /wordpress/wp-content/uploads
uploads_size: loading...
themes_path: /wordpress/wp-content/themes
themes_size: loading...
plugins_path: /wordpress/wp-content/plugins
plugins_size: loading...
fonts_path: /wordpress/wp-content/uploads/fonts
fonts_size: loading...
database_size: loading...
total_size: loading...

### wp-active-theme ###

name: Twenty Twenty-Five (twentytwentyfive)
version: 1.1
author: the WordPress team
author_website: ​https://wordpress.org
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates, post-formats, editor-style
theme_path: /wordpress/wp-content/themes/twentytwentyfive
auto_update: Disabled

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: 1
post_max_size: 2000M
upload_max_filesize: 2000M
max_effective_size: 2 GB
max_file_uploads: 20
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP
ghostscript_version: not available

### wp-server ###

server_architecture: Emscripten 3.1.61 wasm32
httpd_software: PHP.wasm
php_version: 8.0.30-dev
php_sapi: cli
max_input_variables: 1000
time_limit: 0
memory_limit: 256M
max_input_time: -1
upload_max_filesize: 2000M
php_post_max_size: 2000M
curl_version: 7.69.1 OpenSSL/1.1.0h
suhosin: false
imagick_availability: false
pretty_permalinks: true
static_robotstxt_file: false
current: 2025-03-05T10:29:09+00:00
utc-time: Wednesday, 05-Mar-25 10:29:09 UTC
server-time: 2025-03-05T10:29:08+00:00

### wp-database ###

extension: WP_SQLite_Translator
server_version: 5.5
client_version: 3.40.1
max_allowed_packet: undefined
max_connections: undefined

### wp-constants ###

WP_HOME: ​https://playground.wordpress.net/scope:loyal-cozy-mountain
WP_SITEURL: ​https://playground.wordpress.net/scope:loyal-cozy-mountain
WP_CONTENT_DIR: /wordpress/wp-content
WP_PLUGIN_DIR: /wordpress/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: true
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: true
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: false
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: does not exist

`

[jorbin]

hi @shsajalchowdhury, welcome to WordPress Trac. I'm sorry to hear you are having difficulty with your site, however this Trac is used for the development of the WordPress software, not for assistance with individual sites or plugins.

I would suggest reaching out to the ​WordPress Support Forums for further assistance. There are volunteers there who can hopefully help you.

I've closed this ticket of with the term invalid, in this case it's the unfriendly term trac uses to indicate that I've referred you to somewhere where you can find people better able to assist you.

[shsajalchowdhury]

Hi,
It's not my personal site. I give that data as a test result.

[joemcgill]

Hi @shsajalchowdhury could you provide any more information about the site that could be used to try and reproduce what you're seeing?

Do you see any errors in the console or with network requests in your browser's Developer Tools console?

[shsajalchowdhury]

Hi @joemcgill, I have tested it on the WordPress playground and attached all the information related to the environment.

[threadi]

I think this is a limitation that results from the Playground environment. You can ask for details here: ​https://github.com/WordPress/wordpress-playground/issues/