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#63352 closed defect (bug) (invalid)

Profile Pictures Missing on `/wp-admin/credits.php` in Self-hosted Site While Displayed Correctly on Rosetta Site

Reported by: kimjiwoon Owned by:
Priority: normal Milestone:
Component: Help/About Version: 6.8
Severity: normal Keywords:
Cc: Focuses:

Description

Hi team,

I’ve noticed an issue where contributor profile images are not displaying properly on my self-hosted WordPress site’s /wp-admin/credits.php page — it shows the default mystery person icons instead of the actual avatars.

However, when I check the same page on https://ko.wordpress.org/wp-admin/credits.php(https://ko.wordpress.org/wp-admin/credits.php) (the Korean Rosetta site), the images are displaying correctly.

  • WordPress version: 6.8
  • Site Health: all checks pass without issues

Could someone from the core/meta team take a look or advise how to debug this further?

Thank you!

Change History (4)

#1 @SergeyBiryukov
16 months ago

  • Component GeneralHelp/About

#2 follow-up: @dd32
16 months ago

  • Keywords reporter-feedback added
  • Version6.8

This appears to be working for me, at least on Playground.

https://playground.wordpress.net/?php=8.1&wp=6.8&url=%2Fwp-admin%2Fcredits.php&networking=yes&language=ko_KR

@kimjiwoon Can you clarify that you're seeing this on a fresh WordPress install, without any plugins?

If you can still duplicate it, can you copy the <img> markup for a specific contributor that's not showing and paste it here, and check your browser console for any errors / Network errors.

#3 in reply to: ↑ 2 @kimjiwoon
16 months ago

Replying to dd32:
Update:
I’ve identified the issue — it occurs when the Gravatar Enhanced plugin is activated.

When deactivated, contributor profile images display correctly on /wp-admin/credits.php.

Looks like the plugin modifies or intercepts Gravatar requests in a way that causes a 403 error on that page.

I’ll report this to the plugin author as well, but leaving this note here in case it helps others encountering the same issue.

Thanks for your time and help!

#4 @sabernhardt
13 months ago

  • Keywords reporter-feedback removed
  • Milestone Awaiting Review
  • Resolutioninvalid
  • Status newclosed
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